AT&T 555-601-010ADD manual Voice Mail Messages, Minor Alarm-75% Disk Usage

Appendix C: CAS Alarm Notification

Voice Mail Messages

The following voice mail messages are sent by the Call Accounting System and HackerTracker:

■HackerTracker Alarm

“This is an alarm message from the HackerTracker. One of the criteria for detecting phone fraud or abuse has been exceeded. Please retrieve the HackerTracker alarm report immediately from the CAS application and determine the specific conditions that generated the alarm. Toll fraud or phone abuse may have occurred. Please act on this information immediately to prevent further fraud or abuse.”

■Warning—50% Disk Usage

“This is an urgent message from the Call Accounting System. The call record storage has reached 50% of the allowed capacity. Please back up the CAS system and then delete old call records. Please be sure to restart call processing.”

■Warning—50% lnodes Used

“This is an urgent message from the Call Accounting System. Call costing may not be running. If you stopped call processing on purpose, please restart it immediately. Otherwise, call the AT&T Help Line immediately to report a potential problem. Ignoring this warning will lead to a system problem.”

■Minor Alarm—75% Disk Usage

“This is a warning message from the Call Accounting System. CAS call record storage has reached 75% of the allowed capacity. Please back up the CAS system and then delete old call records. Plesae be sure to restart call processing. CAS will continue to store call records until 95% of the allowed capacity is reached. At 95% capacity, the call record collection process will be stopped resulting in permanent loss of call records from your PBX.”

■Minor Alarm—75% Inodes Used

“This is a warning message from the Call Accounting System. Call costing may not be running. If you stopped it on purpose, please restart it immediately. Otherwise, call the AT&T Help Line immediately to report the problem. Ignoring this warning can lead to a system lock-up and loss of voice mail. To avoid lock-up, call collection and processing will automatically be halted, resulting in irrecoverable loss of call record data from your PBX.”

■Major Alarm—95% Disk Usage

“This is an urgent warning from the Call Accounting System. Too many call records are stored on the CAS system hard disk. CAS call record collection has been stopped to prevent system lock-up. New call records are being permanently lost until some old call records are deleted. This action is being taken to prevent system lock-up. Please back up the CAS system and then delete old call records. Please be sure to restart call processing.“

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