Accessing
■Automated Attendant Service
The Automated Attendant directs callers through a series of menu selections to reach a desired department, extension, or attendant. Callers are greeted with spoken prompts that guide them in pressing
The Automated Attendant Service has separate menus for day and night service, and may have multilevel submenus. A custom list of holidays may be defined. The night service can be provided on holidays, regardless of the day of week.
■Information Service
Information Service is a
■Message Drop Service
Message Drop is an answering service that presents a message to the caller and then allows the caller to “drop off” a message. It can be used to “drop” orders or requests for service, or to report status or sales information. (Callers cannot direct their messages to specific extensions.)
