Accessing
Accessing FAX Attendant
AT&T FAX Attendant is a software application that enhances the capabilities of all fax machines attached to your company’s MERLIN LEGEND Communications System. FAX Attendant resides with AUDIX Voice Power, providing a single mailbox and integrated notification of both fax and voice messages.
FAX Attendant uses voice prompts and announcements to guide callers in sending and receiving fax messages through the use of
FAX Attendant includes the following services:
■Fax Call Answer
The Fax Call Answer Service allows FAX Attendant to receive fax messages for subscribers whose fax machines are busy or out of paper. This service also enables subscribers to use personal fax mailboxes for confidential receipt and remote access to fax messages.
The Outcalling feature allows FAX Attendant to call a subscriber when a new fax message arrives. The subscriber can specify the telephone or pager number to be called.
■Fax Mail
The Fax Mail Service allows subscribers to send fax messages to one or more fax numbers or use a distribution list; retrieve fax messages from their mailbox; record personal greetings; change their account passwords, delivery report setting, and autoprint setting; administer outcalling; and create fax distribution lists.
■Fax Response
The Fax Response Service allows prospective customers to call a dedicated phone number to retrieve information on products or services, news, or any other hard copy information. The Fax Response Service directs callers through a series of prompts to retrieve information on their fax machines. Callers are greeted with spoken prompts that guide them in pressing touch- tone buttons to access the information.
