Accessing IS-III Applications

Accessing AUDIX Voice Power

AUDIX Voice Power (AVP) is a software application that provides business-oriented, computerized voice services for the MERLIN LEGEND Communications System. AUDIX Voice Power uses voice prompts and announcements to guide callers in sending and retrieving voice messages through the use of touch-tone buttons on the callers’ telephones. AUDIX Voice Power can be used as a personal answering service, a messenger to individuals or groups, an office receptionist, an information service, and a message drop service.

AUDIX Voice Power includes the following services:

Call Answer Service

When the extension originally called is busy, or there is no answer, the Call Answer Service allows the caller to leave a message, transfer to another extension, or transfer to an attendant. The person called (subscriber) may provide a personal greeting to callers or select a standard system greeting. The subscriber may set up a password to help protect against unauthorized access to messages. Messages can be picked up from the office or from an outside telephone.

The Outcalling feature allows AUDIX Voice Power to call a subscriber when a new message arrives. The subscriber can specify the telephone or pager number to be called.

Voice Mail Service

The Voice Mail Service allows subscribers to send messages to other subscribers, listen to received messages, forward messages received with comments attached, reply to messages, and return calls to other subscribers who left messages. Subscribers can create and edit group lists and send messages to one or more groups.

The Voice Mail Service also allows the System Manager to send broadcast messages to everyone on the system.

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AT&T 555-601-010ADD manual Accessing Audix Voice Power, Call Answer Service