Avaya 700217243 manual Programming Telephone Features

5 Programming Telephone Features Quick Reference Guide

intercom line. This order can be changed, however, to accommodate your business needs. For example, a telemarketing firm with a WATS line (line 5) to reduce telephone expenses would set Automatic Line Selection for all telemarketers’ extensions to “05, 01, 02, 03, 04, Intercom.” This way the WATS line is selected first.

At pooled extensions, with Automatic Line Selection at its factory setting, the system first searches to find an available line in the main pool (pool 880 button 1, then button 2). If all outside lines in the pool are busy, the system selects an idle intercom line. However, you can change the order to accommodate a different automatic line selection. For example, your boss prefers her individual line (line 15) to be selected when she lifts the handset; then she wants auxiliary pool 881 to be selected, which is used for making international calls. To do this, set Automatic Line Selection to “15, 881, Intercom.”

If a single-line telephone user intends to place intercom calls and access system features, Automatic Line Selection for his or her extension should be set to intercom first for proper operation.

To program Automatic Line Selection for an extension:

1Press f00sscat extension 10 or 11.

2Enter the number of the extension to be programmed for Automatic Line Selection.

3Press **.

4Press the line, pool, or ibuttons in the desired order. The valid entries for Automatic Line Selection depend upon the type of extension:

•Key Extension: Outside system lines, Left Intercom (the factory setting) ✔

•Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory setting), Pools 881-883, individual lines

5To exit Automatic Line Selection, press **.

6Press cand enter a new extension number, or exit programming mode.

48 Automatic Line Selection