7 If Something Doesn’t WorkQuick Reference Guide
Telephone Problems
Telephone Problems
Problem... | Check this... |
Telephone doesn’t ring | Ringer volume may be too low. |
| Do Not Disturb or Call Forwarding may be turned on. |
| Line Ringing may not be set to Immediate. |
| Telephone may be faulty; switch telephones and try |
| again. |
| If MLC 6 telephone, is Unique Line Ringing (#209) |
| set to a pattern other than 1? |
|
|
Display shows only 16 | Possible power outage; unplug the modular |
characters per line | telephone cord and replug. |
|
|
Display time and date | Is your system’s clock correct? |
aren’t right |
|
|
|
Caller ID doesn’t work | Are you subscribed to Caller ID? |
| Is the line connected to a module that supports Caller |
| ID? |
| Did someone activate Call Coverage? If so, their |
| extension number will appear. |
|
|
Telephone Doesn’t Work | Is the telephone cord plugged into the right jack on |
| the bottom of the telephone? |
| Telephone may need to be reset; unplug the cord, |
| and with the handset hung up, replug. |
| Telephone cord may be defective; switch cords and |
| try again. |
| Telephone may be defective; switch telephones and |
| try again. |
| There may be a problem with the control unit; switch |
| to a different port and try again. |
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|
76 Telephone Problems
