Quick Reference Guide

7 If Something Doesn’t Work

 

 

Calling Problems–Continued

 

 

Problem...

Check this...

Calls are answered

If Automatic System Answer and/or Direct Extension Dial

automatically

is turned on, turn it off.

 

If an auxiliary device (fax, modem, voice messaging

 

system, answering machine) answers when it should not;

 

either:

 

• Check the device and adjust it to answer on a later

 

ring or turn off auto-answer.

 

• Set the extension’s Line Ringing to Delayed Ring.

 

 

Auxiliary device

Device may not recognize the system ringing pattern:

doesn’t answer

• Change the extension’s ring pattern by using

 

 

Distinctive Ring (#308).

 

• Change the setting for Intercom Dial Tone (#309) to

 

Machine; the system will generate an outside dial

 

tone for the extension.

 

 

Trouble hearing the

If you are using a speakerphone, try turning it off.

person you called

If you have touch-tone dialing, you may have a faulty

 

 

telephone or cord.

 

If you have rotary dialing, the Rotary Dialing Timeout

 

(#108) interval is too long; reset it.

 

 

Automatically dialed

Setting may not be inserting a long enough pause; use

calls beginning with

Star Code Dial Delay (#410) to increase setting.

star codes are

 

misdialed

 

 

 

Recall feature isn’t

Increase Recall Timer Duration (#107) by 100

working

milliseconds. If using the feature disconnects the call,

 

decrease Recall Timer Duration by 100 milliseconds.

 

 

Calling Problems 79

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Avaya 700217243 manual Problem Check this