7 If Something Doesn’t WorkQuick Reference Guide
System Problems
System Problems
Problem... | Check this... |
Call rings continuously, | You may be using Automatic System Answer or |
but no one at other end | Direct Extension Dial on a system that doesn’t |
| support far end disconnect; call your local telephone |
| company and find out if they support it. |
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|
Calls on hold are | Hold Disconnect Time (#203) setting may be too |
disconnected | short. |
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Calls on Automatic | Automatic System Answer Mode (#121) may be set |
System Answer lines are | to Disconnect; change it to Hold or Ring. |
disconnected |
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Call on Hold hangs up, | Hold Disconnect Time (#203) may be too long; try |
but line doesn’t | resetting it. |
disconnect | Local telephone company does not send a hold |
| |
| release signal; you may need the help of our hotline. |
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|
All calls are | You may have run the Restore Programming feature; |
disconnected | the system resets itself. In the future, warn users of |
| restores. |
| Power may have been interrupted to the control unit; |
| check the power cord, the on/off switch, and the |
| green LEDs on the modules. |
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|
All telephones dead; no | Power may have been interrupted to the control unit; |
dial tone or lights | check the power cord, the on/off switch, and the |
| green LEDs on the modules. |
| Power outlet may be faulty; test the outlet with an |
| appliance like a lamp. |
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|
Multiple telephones | LED on one system module may be out; try reseating |
dead; no dial tone or | the module in the control unit. |
lights | LEDs on several modules may be out; try reseating |
| |
| the leftmost module of the ones with lights out. |
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80 System Problems
