Error Code

Message Information

 

 

Details

The operating system or an application failed to

 

 

communicate within the time-out period. The system was

 

 

shut down.

 

Action

Check the operating system, application, hardware, and

 

 

system event log for exception events.

ASR0003

Message

The watchdog timer power cycled the system.

 

 

Details

The operating system or an application failed to

 

 

communicate within the time-out period. The system was

 

 

power-cycled.

 

Action

Check the operating system, application, hardware, and

 

 

system event log for exception events.

BAT0002

Message

The system board battery has failed.

 

 

LCD Message

The system board battery has failed. Check battery.

 

Details

The system board battery is either missing or bad.

 

Action

See Getting Help.

BAT0017

Message

The <name> battery has failed.

 

 

LCD Message

The <name> battery has failed. Check battery.

 

Details

The <name> battery is either missing, bad, or unable to

 

 

charge due to thermal issues.

 

Action

Check system fans. If the problem persists, see Getting Help.

CPU0000

Message

CPU <number> has an internal error (IERR).

 

 

LCD Message

CPU <number> has an internal error (IERR).

 

Details

System Event Log and Operating System Logs may indicate

 

 

that the exception is external to the processor.

 

Action

Review System Event Log and Operating System Logs. If the

 

 

issue persists, see Getting Help.

CPU0001

Message

CPU <number> has a thermal trip (over-temperature) event.

 

 

LCD Message

CPU <number> has a thermal trip. Check CPU heat sink.

 

Details

The processor temperature increased beyond the

 

 

operational range.

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Dell R420xr owner manual ASR0003 Message, BAT0002 Message, BAT0017 Message, CPU0000 Message, CPU0001 Message