Removing Software

Removing Software

The Add/Remove Programs selection on the Windows® Control Panel screen provides options to initiate the following on the installed components for the package (see Uninstalling or Modifying the Software in the installation and configuration guide that came with your software):

Modify – Selecting this option displays a custom setup dialog that allows the user to select the features to be installed or removed. This option is helpful if the user wants to install features that were not selected to be installed during the first installation.

Repair – Selecting this option should do the following:

„Repair all runtime components that are currently installed on the user system

„Re-install some of the files that might have been deleted, renamed, or moved

„Replace missing registry entries and shortcuts.

Note: Windows® MSI framework can only detect file corruption if the file is tagged as a KEY file. Only critical files in the installation package are tagged as such. All the runtime binaries that are installed by Brooktrout SDK and are tagged as KEY files.

Remove – This option should remove the package, including all the files that were copied over by the installation. This option only deletes the files that were created or copied by the installation. It should remove bostsrv.exe service and delete all registry entries created for this service. It should also remove all the registry entries that were created by applications such as the Brooktrout Configuration Tool.

On Plug and Play operating systems, you must completely remove the Plug and Play driver by following the instructions in Removing the Plug and Play Driver on page 405.

Note: The group responsible for maintaining the install project MUST be notified of any registry entries, files, folders, services and shortcuts that should be removed through the Add/Remove Programs process.

November 2009

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Dialogic 6.2 manual Removing Software, November 404