Chapter 5
Reference
USE THE TROUBLESHOOTING TABLES
You can often save yourself time if you troubleshoot the system before you call the Customer Service Center!
1.If the receiver displays an Error message on the TV screen, see the
2.Here’s a simple fix for many problems: Press and hold
the receiver’s front panel POWER button for about five seconds, or until the POWER and RECORDING lights turn on, and then
let go of the button. The TV screen will go blank for a few seconds, display a message that the receiver is acquiring the satellite signal, and then the picture will return.
3.Tune to the DISH Network info channels or see our www.dishnetwork.com Web site for tips.
4.Use the troubleshooting tables starting on the next page. In any troubleshooting table, here’s what to do:
a.) Look under What’s Happening until you find the problem. b.) To understand the problem, look under What’s Wrong. c.) Try each of the tips under What You Can Do.
5.Review this User Guide for help.
6.For more help, call the Customer Service Center at
You can often save yourself time if you troubleshoot the system before you call the Customer Service Center!
Here’s a simple fix for many problems!
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