Use the Troubleshooting Tables
REMOTE CONTROL
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| What’s | What’s Wrong | What You Can Do |
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| Happening |
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| While you do a | • If you don’t press any button | • Start over again. |
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| remote procedure, | for 20 seconds, the remote “times |
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| the remote control | out.” |
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| “times out.” |
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| • If you hold a button longer than two | • Designed to save battery life. |
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| minutes, the remote control stops |
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| transmitting. |
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| You can’t find the | • N/A | • Use the receiver’s front panel buttons to control the receiver |
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| remote control. |
| until you find the remote. |
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| • If the remote control is lost for good or too damaged to use, |
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| call the Customer Service Center to order a replacement. |
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| When you press | • Maybe the remote control batteries | • Try other remote control buttons to see if the receiver responds. |
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| the remote control | are weak or dead. | Replace the remote batteries with fresh ones. |
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| POWER button to | • Maybe you didn’t plug the receiver | • Make sure the receiver power cord is okay, and put the plug |
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| turn the receiver |
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| power cord into a power outlet, or | into the outlet the right way. |
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| on, the receiver’s |
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| maybe there’s a problem with the | • Make sure you set the remote to SAT mode to control the receiver. |
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| front panel |
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| power. |
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| POWER light | • Make sure the remote and the receiver have the same address. See |
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| • Maybe the remote isn’t in SAT mode. |
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| doesn’t turn on. |
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| Change the Address on page 21. |
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| • Maybe the remote and the receiver |
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| have different addresses. |
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| When you press a | • Maybe you’re trying to control a | • Remember, the remote control uses IR signals to control all devices |
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| button on the | device and you’re not pointing the | except for the receiver. IR signals travel only 40 feet or less, and can’t |
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| remote control, the | remote control right at it. | go through walls or other solid objects. You must point the remote |
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| device doesn’t do | • Maybe the remote control is missing | control right at the device, with no objects to block the signal path. |
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| what you expect. | • If the batteries are missing or dead, put fresh |
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| batteries, maybe you put the batteries |
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| in the remote the wrong way, or | If the remote has fresh batteries, check whether you put them in the right |
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| maybe the batteries are weak or dead. | way. If you didn’t, take them out and put them in the right way. |
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| • Maybe you didn’t set the remote | • Make sure you set the remote to the mode for the device you want |
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| to the mode for the device you want | to control, by pressing the correct mode button. |
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| to control. | • Make sure you set up the remote to control all the devices you want |
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| • Maybe you didn’t set up the remote | to use. |
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| to control the device. | • Put a UHF attenuator on the receiver’s UHF REMOTE ANTENNA |
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| • Maybe UHF signals from a neighbor’s | input. This will help keep stray signals from blocking your remote’s |
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| remote are blocking signals from your | signals, but also cut down how far away you can use the remote. |
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| remote. | • Change the remote control and receiver address. See Change the |
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| Address on page 21. |
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| When you press | • Maybe you did not set up the remote | Set up the remote to control either TV volume or tuner/amplifier volume, |
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| the remote control | to control a TV. | whichever you want. |
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| MUTE or | • Maybe you’re trying to control TV |
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| VOLUME button, |
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| volume but you set up the remote |
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| nothing happens. |
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| to control a tuner or amplifier in AUX |
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| mode. |
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| • Maybe you’re trying to control tuner |
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| or amplifier volume but you set up the |
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| remote to control a TV in AUX mode. |
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Page 117
