Dish Network Solo 508, Solo 501, Solo 510, 112182 manual Picture

Chapter 5

Reference

PICTURE

	What’s	What’s Wrong	What You Can Do
	Happening
The receiver’s		• Maybe the TV set isn’t working right.	• Make sure you plug the TV into an outlet. Make sure the outlet
front panel		• If the TV and the receiver are working	has power.
POWER light			• Make sure you turn on the TV.
		right, maybe there’s interference with
is on, but the TV
		the satellite signal.	• If you connect the receiver to the TV with only the TV Set Out
image:
		• Maybe you wired the TV to the wrong
•	is black		connections, make sure you tune the TV channel 3 or 4 (whichever
		port.	works best in your area) and set the receiver’s back panel channel 3/4
	(no picture),
			switch to the same channel as the TV.
•	is frozen,
			• Make sure you adjust the TV brightness and contrast.
• has break-ups,
			• Make sure you connect the TV to the receiver the right way and that the
•	has “snow,” or
			TV is set up to display the right input where the satellite receiver is
•	shows small		connected.
	squares of		• Make sure you turn off the TV’s text mode and closed captioned
	many colors.		features.
			• Make sure you install the system the right way. Make sure all the cables
			are in place, and their connections are tight.
			• Make sure the satellite dish has a clear line of sight to the satellite.
			• Check whether branches or leaves have grown into the line of sight.
			• Make sure you aim the satellite dish at the satellite.
			• Check the strength of the signal with the Point Dish and Signal
			Strength menu.
			• Check the local weather. Heavy rain, snow, or cloud cover can interfere
			with the satellite signal. Brush snow, leaves, etc. off the satellite dish.
The receiver’s		• Maybe the TV set isn’t working right.	• Make sure you adjust the TV brightness and contrast, and the TV is
front panel		• If you connect the receiver to the TV	working right.
POWER light is			• Make sure you connect the TV to the receiver the right way.
		with only the TV ANTENNA/
on, and there’s a
		CABLE IN and TV SET OUT ports,	• Check whether nearby devices are sources of interference.
picture on the TV
		maybe there’s a strong local broadcast
screen, but the			• Make sure all the cables are in place, and their connections are tight.
		on the same channel, or on a channel
picture:
		next to the one where you tuned the	• Check the dish-to-receiver cable run length; if it’s over 100 feet,
•	has sparkles or	TV.
			call the Customer Service Center for help.
	is grainy,	• Maybe there’s interference from other
			• Change the receiver CH3/CH4 switch and the TV both to the other
•	has a	nearby devices (like cell phones,
			channel (3 or 4) to eliminate the interference.
	herringbone	computers, microwave ovens, radios,
	pattern,	stereos, or TVs).
•	lacks color or
	vertical hold,
	or wobbles, or
•	looks “washed
	out” or fuzzy.
A “black box” fills		Maybe you turned on the Closed	Use the TV remote control and/or menus the TV displays (not the receiver
almost all of the		Captioned feature on the TV,	remote control or menus the receiver displays) to turn off the closed
TV screen.		and put that feature into Text mode.	captioned feature.
The TV screen		Maybe you connected the receiver to an	• Check your TV user’s manual for the right TV input to use
is all blue.		input on the TV that’s wrong for the	for the signal from the receiver.
		signal output from the receiver. Maybe a	• Set up your TV to display the right input where your receiver is
		VCR is causing the problem.
			connected.
			• Make sure the receiver is on.
			• If a VCR is installed between the receiver and TV, turn the VCR off to
			loop the receiver signal to the TV.

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