127 | Epson LQ-300+ specification

❏Computer configuration

❏Description of the problem

Note:

For help using any other software on your system, see the documentation for that software for technical support information.

You can purchase ink cartridges, ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766or visit our web site at http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766for dealer referral.

For users in the United Kingdom and the Republic of Ireland

http://www.epson.co.uk

Visit our Internet home page for a full list of support and warranty services including:

❏Register your product on-line

❏Free access to the latest EPSON software drivers

❏Easy access to frequently asked questions

❏Interactive web based support tool to help you quickly resolve support issues

❏Chat directly with a support technician on-line

❏Email Technical Support

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Epson LQ-300+ manual For users in the United Kingdom and the Republic of Ireland, 127

Contents

Page User’s Guide Getting to Know Your Printer Using the Printer Software For users in the United Kingdom Page Getting to Know Your Printer Important Safety Instructions Hot Parts Caution Symbol For United Kingdom Users Energy Star ComplianceUse of options If you have to fit a plug Safety information Getting to Know Your Printer Using the Control Panel Using the Printer Tear Off Font lights Control Panel Buttons and Lights Selecting a built-in font About Your Printer’s Default Settings Settings Options Skip over perforation Length for tractor Software Auto tear offAuto line feed Print direction Auto I/F interface wait time Interface modeSlash High speed draft Data length Parallel I/F bidirectional modePacket mode Parity Manual feed wait time PitchFont Auto CR carriage return Changing default settings Page Printing with the push tractor Printing on Continuous PaperPage Page Page Removing a printed document from the push tractor Page Printing with the pull tractor Switching back to single sheetsPage Page Page Page Adjusting the top-of-form position Plastic ribbon cover Advancing the paper to the tear-off edge Adjusting the tear-off position Using the Tear Off buttonAdvancing the paper to the tear-off position automatically Tear-off edge Loading single sheets Printing on Single SheetsPage Printing on Special Paper Adjusting the paper-thickness lever Multipart forms Labels Envelopes Page Cut-sheet feeder Installing and Using Options Latch lever Page View from above Release tab Pull tractor unit Page Roll paper holder Page Color upgrade kit Page Page Print server Genuine Epson ribbon cartridge Replacing the Ribbon CartridgeReplacing the ribbon cartridge Page Page Page Using the Printer Software Accessing the printer driver from Windows applications Using the Printer Driver with Windows Me, 98, Using the Printer Software Changing the printer driver settings Accessing the printer driver from the Start menu Using the Printer Driver with Windows Accessing the printer driver from the Control Panel Using the Printer Driver with Windows 2000 and NT Accessing the printer driver from Windows applications Using the Printer Software Accessing the printer driver from the Start menu Changing the printer driver settings Using the Printer Driver with Windows NT Using the Printer Software Accessing the printer driver from the Control Panel Settings Explanations Printer Driver Settings Overview Monitoring settings are shown below About the Epson Status Monitor 3 Utility Setting up Epson Status Monitor Accessing Epson Status Monitor Installing Epson Remote Using the Epson Remote! UtilityAccessing Epson Remote Troubleshooting Panel light Beep Problem State Pattern Solution Using the Error Indicators If necessary Problems and Solutions Printer does not print Power SupplyPower is not being supplied Printing Printer sounds like it is printing, but nothing is printed Paper Out light is on and the printer beeps three timesBeeper sounds five times and the Pause light comes on Troubleshooting Dots are missing in printed characters or graphics Print is faint or unevenPrinted characters are not what you expected Font selected on the control panel does not print Print position is not what you expected Paper HandlingSingle sheets do not feed properly Paper does not eject completely Paper feeding is crooked or the paper jams Tractor does not feed the paper Continuous paper does not feed properly Paper does not eject properly Two or more sheets feed at one time Options One page of printing has spread to two pages Paper feed is crooked Paper feed is crooked or the paper jams Desired paper type does not load Desired color or certain characters are not printed Printing a Self TestPage Appendix Cleaning the Printer Transporting the Printer Appendix Appendix 107 Printer Parts 108 Mechanical Printer Specifications109 110 111 112 Electronic 113 114 ElectricalEnvironmental Paper Single-sheet multipart forms paper guide entry 115 Labels bottom entry 116 117 Printable area 118 119 Standards and approvals Paper alignment120 Epson ESC/P2 control codes Command Lists121 122 IBM 2390 Plus emulation control codes 123 124 125 Contacting Customer Support 126 For users in North America 127 For users in the United Kingdom and the Republic of Ireland 128 For users in the Middle EastSupport Via Telephone Pre-Sales Enquiries, Literature Requests and Nearest Dealer Technical Support Via Email and Telephone For users in Scandinavia129 Pre-Sales Enquiries Literature Requests and Nearest Dealer For users in South Africa130 131 For users in Australia 132 Epson Faxback ServiceYour Dealer Epson Helpdesk 133 For users in SingaporeFor users in Thailand Epson HelpDesk Phone 65 6586 134 For users in IndonesiaEpson Hotline Phone Epson Hotline 135 For users in Hong KongEpson Support Center Internet Home 136 For users in MalaysiaElectronic Bulletin Board System Technical Support Hotline Epson Trading M SDN. BHD For users in India137 138 Epson India Head Office BangaloreEpson India Regional Offices Help Desk 139 For users in the Philippines 140 141 Numerics 142 143 144 145