For users in the Middle East, Support Via Telephone | Epson LQ-300+

Support Via Telephone

UK	08701 637 766
The Republic of Ireland	01 679 9015

Pre-Sales Enquiries, Literature Requests and Nearest Dealer

Home Page:	http://www.epson.co.uk
Email:	info@epson.co.uk
Telephone:	UK 0800 220 546
	The Republic of Ireland 1 800 409 132
Fax:	UK 01442 227271
	The Republic of Ireland 00 44 1442 227 271

For users in the Middle East

Some of these services may be available in English only.

http://www.epson.com

Select your country from our Internet home page for a full list of support and warranty services including:

❏Register your product on-line

❏Free access to the latest EPSON software drivers

❏Easy access to frequently asked questions

❏Interactive web based support tool to help you quickly resolve support issues

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Epson LQ-300+ manual For users in the Middle East, Support Via Telephone, 128

Contents

Page User’s Guide Getting to Know Your Printer Using the Printer Software For users in the United Kingdom Page Getting to Know Your Printer Important Safety Instructions Hot Parts Caution Symbol Use of options Energy Star ComplianceFor United Kingdom Users Safety information If you have to fit a plug Getting to Know Your Printer Using the Printer Using the Control Panel Control Panel Buttons and Lights Tear Off Font lights Selecting a built-in font About Your Printer’s Default Settings Settings Options Length for tractor Skip over perforation Auto tear off Auto line feedPrint direction Software Interface mode SlashHigh speed draft Auto I/F interface wait time Parallel I/F bidirectional mode Packet modeParity Data length Pitch FontAuto CR carriage return Manual feed wait time Changing default settings Page Printing on Continuous Paper Printing with the push tractorPage Page Page Removing a printed document from the push tractor Page Switching back to single sheets Printing with the pull tractorPage Page Page Page Adjusting the top-of-form position Plastic ribbon cover Advancing the paper to the tear-off edge Advancing the paper to the tear-off position automatically Using the Tear Off buttonAdjusting the tear-off position Tear-off edge Printing on Single Sheets Loading single sheetsPage Printing on Special Paper Adjusting the paper-thickness lever Multipart forms Labels Envelopes Page Installing and Using Options Cut-sheet feeder Latch lever Page View from above Release tab Pull tractor unit Page Roll paper holder Page Color upgrade kit Page Page Print server Replacing the ribbon cartridge Replacing the Ribbon CartridgeGenuine Epson ribbon cartridge Page Page Page Using the Printer Software Using the Printer Driver with Windows Me, 98, Accessing the printer driver from Windows applications Using the Printer Software Accessing the printer driver from the Start menu Changing the printer driver settings Using the Printer Driver with Windows Accessing the printer driver from the Control Panel Using the Printer Driver with Windows 2000 and NT Accessing the printer driver from Windows applications Using the Printer Software Accessing the printer driver from the Start menu Changing the printer driver settings Using the Printer Driver with Windows NT Using the Printer Software Accessing the printer driver from the Control Panel Printer Driver Settings Overview Settings Explanations Monitoring settings are shown below About the Epson Status Monitor 3 Utility Setting up Epson Status Monitor Accessing Epson Status Monitor Accessing Epson Remote Using the Epson Remote! UtilityInstalling Epson Remote Troubleshooting Using the Error Indicators Panel light Beep Problem State Pattern Solution If necessary Problems and Solutions Power Supply Power is not being suppliedPrinting Printer does not print Beeper sounds five times and the Pause light comes on Paper Out light is on and the printer beeps three timesPrinter sounds like it is printing, but nothing is printed Troubleshooting Printed characters are not what you expected Print is faint or unevenDots are missing in printed characters or graphics Font selected on the control panel does not print Single sheets do not feed properly Paper HandlingPrint position is not what you expected Paper feeding is crooked or the paper jams Paper does not eject completely Continuous paper does not feed properly Tractor does not feed the paper Paper does not eject properly Options Two or more sheets feed at one time Paper feed is crooked One page of printing has spread to two pages Desired paper type does not load Paper feed is crooked or the paper jams Printing a Self Test Desired color or certain characters are not printedPage Cleaning the Printer Appendix Transporting the Printer Appendix Appendix Printer Parts 107 108 109 Printer SpecificationsMechanical 110 111 Electronic 112 113 Electrical EnvironmentalPaper 114 115 Single-sheet multipart forms paper guide entry 116 Labels bottom entry Printable area 117 118 119 120 Paper alignmentStandards and approvals 121 Command ListsEpson ESC/P2 control codes IBM 2390 Plus emulation control codes 122 123 124 Contacting Customer Support 125 For users in North America 126 For users in the United Kingdom and the Republic of Ireland 127 For users in the Middle East Support Via TelephonePre-Sales Enquiries, Literature Requests and Nearest Dealer 128 129 For users in ScandinaviaTechnical Support Via Email and Telephone 130 For users in South AfricaPre-Sales Enquiries Literature Requests and Nearest Dealer For users in Australia 131 Epson Faxback Service Your DealerEpson Helpdesk 132 For users in Singapore For users in ThailandEpson HelpDesk Phone 65 6586 133 For users in Indonesia Epson Hotline PhoneEpson Hotline 134 For users in Hong Kong Epson Support CenterInternet Home 135 For users in Malaysia Electronic Bulletin Board SystemTechnical Support Hotline 136 137 For users in IndiaEpson Trading M SDN. BHD Epson India Head Office Bangalore Epson India Regional OfficesHelp Desk 138 For users in the Philippines 139 140 Numerics 141 142 143 144 145