The software may not be installed properly.
Check that the software is installed properly for your printer, as described in your Setup Guide. Check the software’s printer settings.
The interface cable may not match the specifications of the printer or computer.
Check both ends of the interface cable. Make sure the cable meets both the printer and computer specifications.
The Paper Out light is on and the printer beeps three times.
Cause | What to do |
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|
The printer may be out of paper.
Load paper in the printer.
The printer sounds like it is printing, but nothing is printed.
Cause | What to do |
|
|
The ribbon cartridge may not | See your Setup Guide. |
be installed properly. |
|
|
|
The ribbon may be worn out. | Replace the ribbon cartridge. |
The printer makes a strange noise, the beeper sounds five times, and the printer stops abruptly.
Cause | What to do |
|
|
The paper or ribbon may be | Turn off the printer and check for a |
jammed. | paper jam, a ribbon jam or other |
| problems. |
|
|
The printer may have | Let the printer cool. Then try to print |
overheated. | again. If the printer still does not print |
| correctly contact your dealer. |
The beeper sounds five times and the PAUSE light comes on.
Cause | What to do |
90Troubleshooting
