Chapter 8 Troubleshooting

8.1 Paper Jam

When your document is jammed inside the scanner, remove

3 Remove the jammed document.

the document in the following procedure.

 

z Do not use force to pull out the jammed document, and make sure to open the ADF first.

z Be careful not to touch any sharp parts upon removing jammed documents.

z Be careful not to get your accessories (e.g. ties, necklaces) or hair caught inside the scanner.

z The glass surface may become extremely hot during operation.

1

2

Remove all documents from the ADF paper chute.

Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 24).

Be careful not to have your fingers caught when the ADF closes.

zMake sure to check the documents and the paper

path thoroughly and remove all staples and paper clips as they cause paper jams.

zBe careful not to damage the glass surface and the guides when removing documents with staples or paper clips.

4 Close the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 24).

zConfirm that the ADF is closed properly. Otherwise,

the document may not be fed into the ADF.

zOccasionally when scanning is complete or canceled, documents may remain in the ADF without any error message displayed. In that case, remove the documents by following the above steps 1 to 4.

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