Chapter 8 Troubleshooting

Quality of scanned text or lines is unsatisfactory.

ADF: Are the glass and rollers inside the ADF clean?

Flatbed (fi-6230Z/fi-6240Z): Is the document pad clean?

No

Yes

Is the resolution appropriate?

Yes

 

No

 

Is [Binary (black and white)] mode selected?

Yes

 

No

 

Is there any foreign matter (e.g. dust, paper dust) on the

document?

Yes

No

Perform cleaning.

For details, refer to "Chapter 6 Daily Care" (page 108).

Specify a higher resolution in the scanner driver.

Select [Binary (black and white)] in the scanner driver. (*1)

Remove the foreign matter off the document.

It may be carried onto the glass inside the ADF or the document bed of the flatbed (fi-6230Z/fi-6240Z), and cause the image to become dirty.

If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

*1: When scanning in halftone, grayscale or color, the scanned image may not become sharp and clear. If it can be configured in the scanner driver's setup dialog box, set the image mode to [Binary (black and white)].

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