Chapter 8 Troubleshooting
Device Errors
The following are lists of device errors which require troubleshooting by a service engineer.
■Internal and optical errors
"E" and "alarm number" are displayed back and forth.
Display | Item |
| Resolution | |
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E0 | Flatbed motor | 1 | Confirm that the transport lock | |
| malfunction |
| switch is not locked. | |
| 2 | Turn the scanner off then back on. | ||
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| If the problem persists, write down | |
E1 | Optical error |
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| the displayed error code and | |||
| (Flatbed) |
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| contact your FUJITSU scanner | ||
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| dealer or an authorized FUJITSU | ||
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| scanner service provider. | |
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E2 | Optical error (ADF | 1 | Clean the glass section. | |
| Front) |
| For details about cleaning, refer to | |
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E3 | Optical error (ADF |
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2 | Turn the scanner off then back on. | |||
| Back) | |||
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| If the problem persists, write down | ||
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| the displayed error code and | |
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| contact your FUJITSU scanner | |
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| dealer or an authorized FUJITSU | |
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| scanner service provider. | |
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| ||
E6 | Operator panel | Turn the scanner off then back on. | ||
| error | If the problem persists, write down the | ||
|
| displayed error code and contact your | ||
E7 | EEPROM error | |||
FUJITSU scanner dealer or an | ||||
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| authorized FUJITSU scanner service | ||
E8 | SCSI error | |||
provider. | ||||
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E9 | Memory error |
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■Overrun error
"F" and "alarm number" are displayed back and forth.
Display | Item | Resolution |
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|
|
F4 | Background | Turn the scanner off then back on. |
| switching | If the problem persists, write down the |
| mechanism error | displayed error code and contact your |
|
| FUJITSU scanner dealer or an |
|
| authorized FUJITSU scanner service |
|
| provider. |
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■Chip error
"C" and "alarm number" are displayed back and forth.
Display | Item | Resolution |
|
|
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C0 | LSI error | Turn the scanner off then back on. |
|
| If the problem persists, write down the |
|
| displayed error code and contact your |
|
| FUJITSU scanner dealer or an |
|
| authorized FUJITSU scanner service |
|
| provider. |
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