Chapter 8 Troubleshooting

The Carrier Sheet is not fed smoothly. / Paper jams occur.

 

Did you scan just the Carrier Sheet continuously?

 

 

 

Feed about 50 sheets of PPC paper (recycled paper) before scanning with the

 

 

 

 

 

 

 

 

 

 

 

Carrier Sheet. The PPC paper can either be blank or printed.

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the Carrier Sheet clean?

 

 

 

Perform one of the following.

zClean the Carrier Sheet.

No

For details about cleaning, refer to "Chapter 6 Daily Care" (page 108).

zReplace the Carrier Sheet.

For information on purchasing the Carrier Sheet, refer to "A.4 Scanner Options" (page 196).

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Did you start the scan after loading the Carrier Sheet in the

 

 

 

Start the scan after loading the Carrier Sheet in the ADF paper chute.

 

 

 

ADF paper chute?

 

 

 

For details about loading the Carrier Sheet, refer to "Documents Larger than A4/

 

No

 

 

 

 

Letter Size" (page 70) or "Scanning Photographs and Clippings" (page 73).

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the glass and rollers inside the ADF clean?

 

 

 

Perform cleaning.

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 108).

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the consumables (*1) worn out?

 

 

 

Check the consumable counters and replace them if necessary.

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 7 Replacing the Consumables" (page 117).

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is there any foreign matter inside the ADF?

 

 

 

Remove the foreign matter and clean the ADF.

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 108).

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

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