Chapter 8 Troubleshooting

Paper jams/pick errors occur frequently.

 

Do the documents meet the requirements described in

 

 

 

 

Use documents that meet the requirements.

 

 

 

 

 

 

"Precautions" in "Conditions" (page 41)?

 

 

 

 

For details, refer to "2.3 Documents for Scanning (ADF)" (page 41).

 

 

No

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the inside of the ADF free of foreign matter?

 

 

 

 

Clean or remove any foreign matter from the ADF.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 108).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the consumables (*1) installed correctly?

 

 

 

 

Install the consumables correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 7 Replacing the Consumables" (page 117).

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the consumables dirty?

 

 

 

 

Clean the consumables.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 108).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the consumables worn out?

 

 

 

 

Check the consumable counters and replace them if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 7 Replacing the Consumables" (page 117).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

If the problem persists, check the items in "8.4 Before You Contact the Scanner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

an authorized FUJITSU scanner service provider.

 

 

 

 

 

 

 

 

 

 

*1: "Consumables" refers to the brake roller and the pick roller.

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