Chapter 8 Troubleshooting
Paper jams/pick errors occur frequently.
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| Use documents that meet the requirements. | |||
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| "Precautions" in "Conditions" (page 41)? |
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| For details, refer to "2.3 Documents for Scanning (ADF)" (page 41). | |||
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| Yes |
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| Is the inside of the ADF free of foreign matter? |
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| Clean or remove any foreign matter from the ADF. | |||
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| For details, refer to "Chapter 6 Daily Care" (page 108). |
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| Are the consumables (*1) installed correctly? |
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| Install the consumables correctly. | |||
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| For details, refer to "Chapter 7 Replacing the Consumables" (page 117). |
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| Are the consumables dirty? |
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| Clean the consumables. | |||
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| For details, refer to "Chapter 6 Daily Care" (page 108). |
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| Are the consumables worn out? |
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| Check the consumable counters and replace them if necessary. | |||
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| For details, refer to "Chapter 7 Replacing the Consumables" (page 117). |
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| No |
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| If the problem persists, check the items in "8.4 Before You Contact the Scanner | ||||
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| Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or |
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| an authorized FUJITSU scanner service provider. |
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*1: "Consumables" refers to the brake roller and the pick roller.
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