Chapter 8 Troubleshooting

Scanned images turn out elongated.

 

Are the rollers dirty?

 

 

 

 

Clean the rollers.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 108).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Do the documents meet the requirements described in

 

 

 

 

Use documents that meet the specification.

 

 

 

 

 

 

"Precautions" in "Conditions" (page 41)?

 

 

 

 

For details, refer to "2.3 Documents for Scanning (ADF)" (page 41).

 

 

No

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the consumables (*1) worn out?

 

 

 

 

Check the consumable counters and replace them if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 7 Replacing the Consumables" (page 117).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Have you adjusted the offset/vertical magnification?

 

 

 

 

In [Device Setting] of the Software Operation Panel, adjust the offset in feed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

direction (vertical magnification).

 

 

 

 

 

 

No

 

 

 

 

 

 

For details, refer to "Adjusting the Position to Start the Scan [Offset/Vertical

 

 

 

 

 

 

 

 

 

magnification Adjustment]" (page 169).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

If the problem persists, check the items in "8.4 Before You Contact the Scanner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

an authorized FUJITSU scanner service provider.

 

*1: "Consumables" refers to the brake roller and the pick roller.

 

 

 

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