Chapter 8 Troubleshooting
Situation in which the document is not fed into the ADF occurs frequently.
| Do the documents meet the requirements described in |
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| Use documents that meet the requirements. | ||
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| "Precautions" in "Conditions" (page 41)? |
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| For details, refer to "2.3 Documents for Scanning (ADF)" (page 41). | ||
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| Yes |
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| Did you fan the documents before loading them in the ADF |
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| Fan the documents before loading, or reduce the amount of documents. | ||
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| paper chute? |
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| Yes |
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| Are the consumables (*1) installed correctly? |
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| Install the consumables correctly. | ||
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| For details, refer to "Chapter 7 Replacing the Consumables" (page 117). |
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| Yes |
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| Are the consumables dirty? |
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| Clean the consumables. | ||
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| For details, refer to "Chapter 6 Daily Care" (page 108). |
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Are the consumables worn out?
No
Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 117).
Yes
If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
*1: "Consumables" refers to the brake roller and the pick roller.
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