Can’t send or receive text or multimedia messages | Handspring 600

•Contact your mobile service provider to verify that your subscription plan includes high-speed data services and that these services have been correctly activated. Your mobile service provider should also be able to tell you if there are any outages in your location. Conﬁrm your user name and password.

•Conﬁrm that high-speed data services are correctly conﬁgured on your Treo:

1.Press Applications Launcher .

2.Choose the pick list in the upper-right corner, then select All.

3.Choose the Prefs icon.

4.Choose the pick list in the upper-right corner, then select Network.

5.If the Service ﬁeld says Untitled, choose the Service pick list, then select the appropriate data service. Call your mobile service provider for more information about their data services

6.Choose Modify and enter the user name and password you received from your mobile service provider.

7.Choose OK.

I can’t send or receive text or multimedia messages

•Make sure the SIM card is inserted correctly (see page 13) and Wireless Mode is turned on (see page 14).

•Contact your mobile service provider to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location (your mobile service provider should be able to tell you if messaging services have been experiencing transmission delays).

•If possible, contact the recipient or sender of the message, and make sure the receiving device can handle the type of ﬁle that is being sent.

136 :: Network connection

Image 136

Handspring 600 manual Can’t send or receive text or multimedia messages

Contents

Treo Copyright Disclaimer and limitation of liability 50-1076-00 Contents Table of Contents Speciﬁcations Welcome Welcome Delete extra applications and use an expansion If you read nothing elseIf you read nothing else Getting started Read this now getting started What you’ll need Treo handset features Treo overviewHardware Documentation and softwarePage Treo overview Charging the battery Charging the battery Inserting the SIM card Inserting the SIM card Turning Wireless Mode on and off Turning Treo on and offTurning the screen on and off Turning Treo on and off Making your ﬁrst call Making your ﬁrst call What’s my number? Adjusting call volumeLook here for your phone number Making your ﬁrst call Learning the basics ﬁrst day learning the basics Scrolling through screens Highlighting items Choosing or activating items Accessing command buttonsSelecting menu items Choosing options in a pick list Using the keyboard backlight Using the keyboardUsing the keyboard Entering other symbols and accented characters Entering lowercase and uppercase letters Symbols and accented characters Then press Alt Launching applications Phone Calendar Messaging Screen Launching applications Button Primary application Secondary application Phone Setting up your computer Setting up your computer Connecting your Treo to your computer USB cable HotSync button Setting up your computer Setting up your computer Synchronizing contacts and other personal data Synchronizing contacts and other personal data Maximizing battery life Battery lifeBattery life Where to learn more While using your TreoQuick introduction to your new Treo If you need more information Using phone, web, and messaging ﬁrst week using phone, web, and messaging Phone overview Accessing the Phone applicationPhone overview Phone overview Dialing calls Dialing with the keyboardDialing by contact name Dialing calls Dialing using the onscreen Dial Pad Dialing with a Favorites button Dialing from a web page or text message Redialing the last number you called Receiving calls Receiving calls Setting up voicemail Using voicemailUsing voicemail Voicemail notiﬁcation Retrieving voicemail messages Managing active calls Making a second call More ways to manage callsMore ways to manage calls Answering a second call call waiting Making a conference call Forwarding all calls Forwarding calls under certain conditions Call Barring Adding a contact Managing contactsManaging contacts Deleting a contact Viewing or changing contact informationDeﬁning your business card Deﬁning Favorites buttons Deﬁning Favorites buttons Creating a speed dial Favorites button 50 Deﬁning Favorites buttons Editing or deleting an existing Favorites button To delete the entry, choose Delete Choose OK Using a phone headset Using a phone headsetHeadset speciﬁcations Headset button Navigating in Optimized Mode Browsing the webViewing a web Browsing the web Navigating in Wide Page Mode Creating a bookmark Saving a Viewing bookmarks or saved pages Editing or deleting a bookmark or saved Arranging bookmarks and saved pages Navigating web sites with split pages Frames Downloading ﬁles from a webCopying text from a web Customizing your Blazer Web Browser settings Using the History listFinding text on a web Browsing the web Taking a picture Taking pictures with the camera Viewing a picture Sending a picture Moving pictures Customizing your Camera settingsDeleting a picture Viewing pictures on your computer Windows only Creating and sending a message SMS Using links in messages Receiving messages Managing your messages Customizing your SMS settings Chatting with SMS Chat Your preferences for chat sessions Creating and sending a multimedia message MMS Receiving multimedia messages Responding to a multimedia message Viewing/playing a multimedia messageManaging multimedia messages Customizing your MMS settings Setting up Mail Sending and receiving messages with Mail Creating and sending messages Attaching items to your messages Attaching applications to your messages Receiving and viewing messages Replying to or forwarding messages Viewing attachments Deleting selected messages from the Inbox Switching accountsDeleting messages by the date Customizing your Mail settings Choose OK Using organizer features ﬁrst two weeks using organizer features Calendar Displaying your calendarCreating an event Selected date Starting and ending times Selected day Creating an untimed event Adding an alarm reminder to an eventEditing or deleting an event Customizing general preferences for your calendar Scheduling a repeating eventThis icon indicates a repeating event Calendar Customizing To Do List preferences for your calendar Setting item priority, due date, and other details To Do ListAdding a To Do item To Do List Checking off a To Do item Deleting a To Do item Customizing To Do List Memo Pad Creating a memoDeleting a memo Each Memo Pad item can include 4,096 characters of text CityTime Setting your Home CityHome City CityTime Adding cities Selecting remote citiesChanging locations Switching between Basic and Advanced Calculator modes Selecting functions in Advanced Calculator modeCalculator CalculatorPage Looking up contacts and other information Name Lookup Using Find Beaming a record Beaming informationBeaming information Beaming an application Receiving beamed information Managing applications ﬁrst month managing applications Installing applications from the Internet Installing applicationsInstalling applications Installing applications from a Windows computer Installing applications from a Macintosh computer Getting help with third-party applications Removing applications Removing applications Using Application Info Using Application Info Using expansion cards Using expansion cardsInserting and removing expansion cards Launching applications on an expansion card Notch Copying applications to an expansion card Viewing expansion card information Renaming an expansion card Formatting an expansion card When you’re ready customizing your Treo Customizing your Treo Phone settings Phone settingsSelecting ring tones and messaging alert tones Adjusting call volume Assigning a caller ID picture Choosing Wallpaper for the Phone screen Sound Mode On Sound Mode Off System Sound settingsSystem Sound settings Adjusting the contrast and brightness Display and appearanceTurning on the keyboard backlight Display and appearance Changing the screen font Aligning the touchscreenChanging the system color scheme Small font Small bold font Large font Large bold font Applications Launcher settings Applications Launcher settingsArranging applications by category Displaying applications by category Button settings Setting default applicationsButton settings Buttons Preferences Setting the date and time Date and time settingsDate and time settings Setting date and time formats General Preferences General Preferences Keyguard Locking your phone and dataLocking your phone and data Auto-Keyguard and touchscreen lockout Phone Lock System password lock Setting Owner Preferences Hiding or masking all private records Private recordsViewing all private records Viewing private entries in a speciﬁc application Security and Palm Desktop Windows Help If something happens help Upgrading from another Palm Powered device Upgrading from another Palm Powered device Upgrading from another Palm Powered device Trouble installing Palm Desktop? Trouble installing Palm Desktop? Resetting your Treo Soft resetSystem reset Resetting your Treo Hard reset Screen Screen appears blank Signal strength is weak Treo hangs up when I hold it to my earNetwork connection Treo won’t connect to the mobile network Wireless Mode seems to turn off by itself Can’t tell if data services are availableTreo won’t connect to the Internet Can’t send or receive text or multimedia messages Desktop does not respond to HotSync attempt Synchronization HotSyncSynchronization HotSync HotSync operation starts but stops without ﬁnishing Synchronization HotSync Can’t receive email MailMail Can’t open or save an attachment Can’t send email Mail Can’t access a WebAn image or map displays too small on the Treo screen Secure site refuses to permit a transaction Camera Camera Getting more help Third-party applicationsThird-party applications Errors Errors Making room on your Treo Glossary Page FCC Declaration of Conformity Index Index Browser settings 56, 57 Gprs MMS Reminder. See Alarms and alerts SMS Index Speciﬁcations