Handspring 600 manual Can’t open or save an attachment, Can’t send email

•Some email preferences may not work with your Treo or your mobile

network’s capabilities. To view these settings, press Menu , then from the View menu, choose Edit Accounts. Choose an account and press Right to choose Edit. Each setting is explained in detail in the Tips for that tab. Contact your email service provider to determine the correct settings for your email account.

•Auto-retrieve settings apply to only the mail account you are currently viewing. If you have two accounts, Treo auto-retrieves emails for only the

current account. To change the current account, press Menu , then from the View menu, choose another account.

I can’t open or save an attachment

•You can only open attachments that are supported by the built-in software on your Treo, or by third-party applications that can open the

attachment type. If you can’t open an attachment on your Treo, the attachment appears with the paperclip icon .

•Large attachments may be truncated, which prevents you from saving them. Scroll to the bottom of the email message to see if this is the case.

To retrieve the rest of the attachment, press Menu , then from the Message menu, choose Get Entire Message. This downloads the remainder of the attachment so that you can save it.

I can’t send email

Your ability to send email depends on several factors. You may need to enter additional information into the Mail application. Also, some mobile service providers use Internet security requirements that may cause difficulties with your email service.

When retrieving messages, you may see a larger number of messages than you actually receive (e.g. you see Retrieving 1 of 10 messages and you only receive 3 messages). If this happens, check your Delivery Preferences. If the preferences are set to retrieve only recent emails, any older emails may appear in the total number, but are not delivered to your Treo.

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