Become familiar with low coverage areas where you live, commute, work, and play. Then, you will know when to expect signal strength issues.

Network connection

Signal strength is weak

1.If standing, move about 10 feet in any direction.

2.In a building, move near a window. Open any metal blinds.

3.In a building, move outdoors or to a more open area.

4.Outdoors, move away from large buildings, trees, or electrical wires.

5.In a vehicle, move your Treo level with a window.

Treo won’t connect to the mobile network

1.Try our suggestions above for weak signals.

2.Turn off Wireless Mode and turn it on again (see page 14).

3.Remove the SIM card and re-insert it (see page 13).

4.Perform a soft reset (see page 131).

Treo hangs up when I hold it to my ear

You may be accidentally pressing the onscreen Hang Up button with your cheek. Try holding the phone so your face doesn’t press against the screen. If this is not convenient, you may want to disable the touchscreen during active calls (see page 122).

Treo makes or answers calls when it’s in a briefcase or pocket

Items in your briefcase or pocket may be pressing the onscreen Answer button, or otherwise activating screen items. If this happens, you may want to disable the touchscreen during incoming calls (see page 121).

134 :: Network connection

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Image 134
Handspring 600 manual Network connection, Signal strength is weak, Treo won’t connect to the mobile network