
3.Verify with your computer hardware vendor that your operating system supports your internal USB Controller.
4.Perform a soft reset (see page 131).
5.If problems persist and you’re synchronizing through a USB hub, try connecting the HotSync cable to a different USB port, or directly to your computer’s
6.Uninstall Palm Desktop.
7.Reboot your computer.
8.Reinstall Palm Desktop.
HotSync operation starts but stops without finishing
As you complete the following steps, perform a HotSync operation after each step. If the synchronization is successful, you do not need to complete the remaining steps.
1.If you upgraded from a previous Palm Powered device, there may be conflicts with files from your previous device. Locate your Backup folder (Windows: C:\Program Files\Handspring\user name; Macintosh: Mac HD\Applications\Palm\Users\user name). Move the Backup folder to another location. Perform a HotSync operation, and then manually reinstall any
2.(Windows only) If the Windows New Hardware Wizard appears, the HotSync process may be timing out before the wizard completes its job. Follow all instructions in the New Hardware Wizard, and attempt another HotSync operation.
3.Uninstall Palm Desktop.
4.Reboot your computer.
5.Reinstall Palm Desktop.