X1D www.hasselblad.com
USER GUIDE 134
Troubleshooting

6.4 CLEAN THE SENSOR FILTER

Caution!
Be careful when you attach/remove the components to/from
the camera. This will help prevent damage to the data bus
connections.
Caution!
When you remove the lens, keep foreign objects away from the
camera opening. The camera opening is very sensitive. This will
help prevent damage to the equipment.
Remove the Lens and clean the Sensor
1 Remove USB 3 cable if connected.
2 Press and hold the Lens Release button.
3 Rotate the Lens counter clockwise.
4 Remove the lens.
5 Carefully clean the outside surface of IR lter by using clean
compressed air.
Caution!
If you use canned compressed air to clean the glass of IR lter,
read the instructions very carefully before use. This will help
prevent damage to the lter.
If compressed air did not remove all the problems on the lter,
use an E-wipe. Do as follows:
6 Tear at the notch to break seal.
7 Remove an E-wipe from the package and fold the tissue to
match the width of the IR lter.
8 Apply rm pressure using two or three ngers at the edge of
the wipe to ensure an even, rm contact with lter surface.
9 Wipe the surface in one unbroken motion.
Note!
Do not use same side of the E-wipe twice as you will be likely to
reapply particles removed in the rst pass.
10 Attach the Lens again to the camera immediately after
cleaning.
11 Capture a number of images.
12 Inspect the images.
If you still see spots on your images, you may have dust either
on the inside of the IR lter or on the CMOS itself, please
contact your Hasselblad dealer.
Caution!
Do not try to remove the glass IR lter from the front of the
sensor (due to dust or similar). This will cause damage to the
equipment.
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