Troubleshooting

USER GUIDE

 

130

Problem

Possible cause

Suggested correction

Camera is deactivated

The camera can be affected by a

Remove and re-insert the battery, then

 

discharge of electricity. This can happen

press the ON - OFF button on the camera

 

when the area around the control buttons

to turn on the camera.

 

on the grip accidentally touches a

 

 

conductive cord or material connected to

 

 

earth.

 

 

This can deactivate the camera and does

 

 

not cause any damage.

 

Wrong language

If the Camera has been set to a language

See page 132 how to change language

 

you don’t understand, you can navigate

on the camera from an unknown

 

to your preferred language by following

language.

 

the actions and appearance in the

 

 

illustrations in the suggested section.

 

Dark or coloured spots or lines in your

Dirt or particles on the surface of the

See “6.4 Clean the Sensor Filter” on

images

sensor infrared (IR) filter.

page 134.

Temperature warning icon appears

Rapidly taken captures make heavy

Let the Camera cool down for at least 20

 

demands on the processor in the Camera

minutes.

 

which in turn produces heat. This

 

 

can in combination with high ambient

 

 

temperature result in noise in the image

 

 

files.

 

 

At around 60 °C a warning dialogue

 

 

appears notifying that the sensor is

 

 

temporarily shutting down to allow the

 

 

Camera to cool.

 

X1D

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Hasselblad X1D manual 130