HP 100 CE866ARBGJ, 100 COLOR CE866ABGJ, 100 COLOR MFP M175 manual Solve problems

Archive print	134
Clean the product	135
Clean the document feeder pickup rollers and separation pad	135
Clean the paper path	136
Clean the exterior	136
Product updates	136
13 Solve problems	137
Self help	138
Solve problems checklist	139
Step 1: Make sure that the product is set up correctly	139
Step 2: Check the cabling or wireless connection (network models only)	139
Step 3: Check the control panel for error messages	139
Step 4: Check the paper	139
Step 5: Check the software	140
Step 6: Test print functionality	140
Step 7: Test copy functionality	140
Step 8: Check the supplies	140
Step 9: Try sending a print job from a computer	140
Factors that affect product performance	141
Restore factory settings	141
Interpret control panel messages	142
Control panel message types	142
Control panel messages	142
Paper feeds incorrectly or becomes jammed	148
The product does not pick up paper	148
The product picks up multiple sheets of paper	148
Prevent paper jams	148
Clear jams	149
Improve print quality	154
Use the correct paper type setting in the printer driver	154
Adjust color settings in the printer driver	155
Use paper that meets HP specifications	156
Print a cleaning page	157
Calibrate the product to align the colors	157
Use the printer driver that best meets your printing needs	157
The product does not print or it prints slowly	159
The product does not print	159
The product prints slowly	159
Solve connectivity problems	160
Solve direct-connect problems	160
Solve network problems	160
Solve wireless network problems	162

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