HP 100 CE866ARBGJ Control panel message, Description, Recommended action, Engine comm. Error

Models: 100 CE866ARBGJ

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Engine comm. Error

Control panel message

Description

Recommended action

 

 

 

Engine comm. Error

The product has experienced an internal

1. Turn off the power by using the power

 

hardware error.

 

switch.

 

 

2.

If a surge protector is being used,

 

 

 

remove it. Plug the product directly into

 

 

 

the wall socket.

 

 

3.

Wait at least 30 seconds, and then turn

 

 

 

on the power and wait for the product

 

 

 

to initialize.

 

 

4.

If the error persists, contact HP. See

 

 

 

www.hp.com/support/

 

 

 

LJColorMFPM175 or the support flyer

 

 

 

that came in the product box.

 

 

 

Jam in <location>

The product has detected a jam in the

Clear the jam from the area indicated in the

alternates with

location indicated in the message.

message, and then follow the control-panel

 

instructions. Clearing some jams requires

Open door and clear jam

 

you to open the print cartridge door and

 

remove the print cartridges.

 

 

 

Jam in output bin

The product has detected a paper jam in the

Clear the jam from the area indicated in the

 

output bin area.

message, and then follow the control panel

 

 

instructions.

 

 

 

Jam in print paper path

The product has detected a paper path jam.

Clear the jam from the area indicated in the

 

 

message, and then follow the control panel

 

 

instructions.

 

 

 

Jam in Tray 1

The product has detected a jam in the input

Clear the jam from the area indicated in the

 

tray.

message, and then follow the control panel

 

 

instructions.

 

 

 

Load tray 1 <TYPE>, <SIZE>

The tray is empty.

Load the tray with the correct type and size

 

 

of paper.

 

 

 

Load tray 1 PLAIN <SIZE>

The product is performing a cleaning cycle.

Load the tray with plain paper of the size

alternates with

 

indicated. Press the OK button to start the

 

cleaning cycle.

Cleaning Page [OK] to start

 

 

 

 

 

 

Manual duplex

The product is processing a manual duplex

To print the second side, place the pages

alternates with

job.

face down in the tray with the top edge first.

 

 

 

Load tray 1

 

 

 

Press [OK]

 

 

 

 

 

 

Manual feed <SIZE>, <TYPE>

The product is set for the manual feed

Load the tray with the correct size and type

alternates with

mode.

of paper, or press the OK button to use the

 

paper that is in the tray.

Press [OK] for available media

144 Chapter 13 Solve problems

ENWW

Page 158
Image 158
HP 100 CE866ARBGJ, 100 COLOR CE866ABGJ manual Control panel message, Description, Recommended action, Engine comm. Error