
The
Table 6
Problem | Cause | Solution |
|
|
|
A new data cartridge that is | Replace data cartridge. | |
damaged. |
| |
drive. |
|
|
|
|
|
A new data cartridge that is | Replace data cartridge. | |
has found no data to recover. |
| |
multiple known good drives. |
|
|
|
|
|
A cartridge that has data | The data can still be recovered. | |
written to it and is write- | damaged. | Contact your support |
enabled is rejected by the |
| representative for more |
drive. |
| information. After data |
|
| recovery, replace the cartridge. |
|
|
|
A cartridge that has data | The data can still be recovered | |
written to it and is write- | cannot use the tape directory | but may take longer than |
protected restores very slowly. | information to recover the data. | normal. |
|
|
|
160 HP Ultrium Drives and Tape Cartridges | Appendix A |