Table 11 on page 174 describes potential issues with media and how to resolve them.
Table 11 Media Issues
Problem | Solution |
|
|
Cannot load tape into drive. | Ensure your media and format type matches your drive |
| type. (See Using DLT Tape Cartridges on page 164.) |
|
|
Tape has circular wear patterns around | The drive hub may not be engaging the tape hub properly. |
the hub. | Discard the tape and contact your support representative. |
|
|
Drive rejects tape load. | Retry the operation. If you continue to see this issue, replace |
| the tape cartridge. If data recovery is needed, contact your |
| support representative. |
|
|
Tape stuck in drive. | DLT tape drives are not customer installable or replaceable. |
| Therefore, the removal or installation of tape drives in the |
| library should only be carried out by a support |
| representative. |
| Attempt to eject the tape: |
| ■ Manually from the tape library |
| ■ Remotely, using the |
| ■ Using your host backup software |
| If these attempts are not successful, contact your support |
| representative. |
|
|
174 DLT Drives and Tape Cartridges | Appendix A |