Troubleshooting DLT Drives

This section describes troubleshooting information for DLT drives, including:

■Rewinding/Removing a Stuck Tape

■DLT Cleaning Issues

■Cleaning Light Issues

■Media Issues

Refer to Running Diagnostic Tests on page 115 for information on troubleshooting library operation or other problems you may encounter. If you experience problems not covered by this manual, contact your support representative.

Rewinding/Removing a Stuck Tape

If a tape gets stuck in the drive, attempt to eject the tape:

■Manually from the tape library

■By holding the [UNLOAD] button for 10 to 15 seconds to force an eject from the drive

■Remotely, using the Web-Based Library Administrator

■Using your host backup software

If these attempts are not successful, contact your support representative.

A Appendix

Appendix A

DLT Drives and Tape Cartridges 171