1 Purpose and scope

Introduction

This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing system software for the HP Color LaserJet 3500 series printer.

This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet printer end-users, as appropriate.

The following information is included in this technical reference:

 

•

descriptions of drivers and platforms with system modifications

 

•

procedures for installing and uninstalling software components

 

•

descriptions of problems that can arise while using the printer, and known solutions to those problems

 

 

System modification information and descriptions of known software issues and workarounds are included as an

Note

 

 

addendum to this software technical reference.

 

The following table contains descriptions of the printer models that are described in this STR. The printing system

 

software for each printer model accommodates the differences between models.

Note

Bundle configurations might vary among countries/regions.

Software Technical Reference ENWW

Introduction

15