HP 3500 3500 manual 13.XX.YY JAM Inside Upper Rear Door, Insufficient, Memory, Buffer Overflow

Control panel

message

Description Recommended action

13.XX.YY JAM INSIDE

UPPER REAR DOOR

alternates with

Clear jam then press the Select button on the printer front panel. 13.XX.YY JAM IN

TRAY 1 alternates with For help press ?

Clear jam then press the Select button on the printer front panel.

There is a jam inside the upper rear door, the upper rear door was opened during printing, or the door has been left open and a print job was sent to the printer.

A page is jammed in the multipurpose tray.

Close the upper rear door. Press ? for help.

If the message persists after clearing all pages and exiting Help, contact HP Support.

Press ? for help.

If the message persists after clearing all pages and exiting Help, contact HP Support.

Note	If Jam Recovery: OFF some
	pages will not be reprinted.
	Re-send the missing pages.

13.XX.YY JAM IN TRAY X alternates with For help press ?

Clear jam then press the Select button on the printer front panel.

20 INSUFFICIENT

MEMORY

A page is jammed in Tray X.	Press ? for help.
	If the message persists after clearing all
	pages and exiting Help, contact HP
	Support.
	Note	If Jam Recovery: OFF some
		pages will not be reprinted.
		Re-send the missing pages.
The printer has received more data from	1. Pressthe Select button on the printer
the computer than fits in available memory.	front panel to continue printing.

alternates with

For help press ?

To continue press the Select button on the printer front panel.

22 USB I/O

BUFFER OVERFLOW

alternates with

To continue press the Select button on the printer front panel.

The printer's USB buffer has overflowed during a busy state.

Note A loss of data will occur.

2.Reduce the complexity of the print job to avoid this error.

3.Adding memory to the printer may allow printing of more complex pages.

1.Press the Select button on the printer front panel.to continue printing.

Note A loss of data will occur.

2.If the message persists, contact HP Support.

Software Technical Reference ENWW Technology background information 39