Control panel

message

Description

Recommended action

41.3UNEXPECTED SIZE IN TRAY X alternates with

LOAD TRAY X <TYPE> <SIZE>

41.5UNEXPECTED TYPE IN TRAY X alternates with

LOAD TRAY X <TYPE> <SIZE>

41.X

PRINTER ERROR alternates with

To continue press the Select button on the printer front panel.

49.XXXX

PRINTER ERROR alternates with To continue

turn off then on 50.X FUSER ERROR

For help press ?

51.XY

PRINTER ERROR alternates with To continue

turn off then on

Paper is loaded that is longer or shorter in the feed direction than the size configured for the tray.

The printer senses a different paper type in the paper path than what is configured in the tray.

A printer error has occurred.

A critical firmware error has occurred.

A fuser error has occurred.

A printer error has occurred.

1. Load the paper as instructed.

2, Press the Select button on the printer front panel.to print.

3.If the incorrect size was selected, press STOP to cancel the job or press ? for help.

4.If the incorrect tray was selected, press STOP to cancel the job.

5.Configure the trays correctly and resend the job.

Ensure all trays are configured correctly before printing again. See Configuring trays for more information.

1.Load the paper as instructed.

2.Press the Select button on the printer front panel.to print.

3.If the incorrect type was selected, press STOP to cancel the job or press ? for help.

4.Configure the trays correctly and resend the job.

Ensure all trays are configured correctly before printing again. See Configuring trays for more information.

1.Press the Select button on the printer front panel.to continue or press ? for more information.

2.If the message persists after exiting help, turn the printer off and then back on.

3.If the message still persists, contact HP Support.

1.Turn the printer off and then back on.

2.If the message persists, contact HP Support.

1.Turn the printer off.

2.Verify the fuser is properly installed and fully seated.

3.Turn on the printer.

4.If the message persists, contact HP Support.

1.Press the Select button on the printer front panel to continue.

2.If the message persists, turn the printer off and then back on.

3.If the message persists, contact HP Support.

40

Technology background information

Software Technical Reference ENWW

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Image 42
HP 3500 3500 manual Load Tray X Type Size, Xxxx