Frequently asked questions | HP 3500 3500 instruction

Frequently asked questions

What drivers do I have installed?

To determine which versions of a particular printer driver are installed on a computer, you can open the printer Properties dialog box for a printer that uses that driver and click on the Sharing tab and then click on the Additional Drivers button. Printer drivers listed with a check mark in the Environment column are installed on this computer. Printer drivers listed as “Windows NT 4.0” or “Windows NT 4.0 or 2000” are version-2 printer drivers. Those listed as “Windows 2000”, “Windows 2000 or XP” or “Windows 2000, XP or 2003” are version-3 printer drivers. The following illustrations show examples from the Windows 2000, Windows XP, and Windows Server 2003 operating systems.

Figure 84: Additional Drivers dialog box in Windows 2000

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Print server operating system migration

Software Technical Reference ENWW

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HP 3500 3500 manual Frequently asked questions, What drivers do I have installed?

Contents

Software technical reference Page Page Copyright Trademark Credits Table of Contents Linking to Advanced Printer Settings Printer driver features Incompatible Print Settings constraint messages 113 Installing Windows printing system components Index List of tables 155 List of figures Hewlett-Packards Electronic Registration dialog box 1 175 Software Technical Reference Enww Purpose and scope Introduction HP Color LaserJet 3500 series printer models Ppm A4- size media Supported operating systems Additional operating environments Technology background information HP LaserJet printer driversHP LaserJet user documentation AdobeR Acrobat ReaderR HP Color LaserJet 3500 printing-system install notes Bidirectional communicationLJ3500USERREFERENCE.CHM Method Connection type Microsoft Share 2000 HostMethod Connection type Netware 4 Novell Netware 5 Method Connection type Microsoft Windows Me NT 4.0 2000 XP USBMicrosoft Share 2000/XP Other Host Host with With Client Driver Autoconfiguration Windows 2000, Windows XP, and Windows ServerQueue TCP/IP HP IPX/SPX Windows 9.x, Windows Me, and Windows NT Operating System Configuration Method Parallel Network InstallerAdd Printer Wizard Drivers that support Enterprise AutoConfiguration HP ToolboxHP Toolbox requirements To view the HP Toolbox Toolbox Frame Top Banner Status tab Toolbox, Status tab, Device Status option Troubleshooting tab Toolbox Links Other Links Maintenance Print Quality Tools Error Messages Control panel MessageDescription Recommended action Control panel Message Description Recommended action Description Recommended action Order Transfer KIT Paper Path Test Configuration Intermittent ModeDemo Menu MAP Reload Tray Trnsprncy Size Remove ALL Print CartridgesRemove AT Replace Color Replace Fuser KIT ReplaceReplace Transfer KIT Unauthorized Supply Unsupported Data on FS Dimm in SlotUSE Tray X Type Size Yysupply Lower Rear Door 13.XX.YY JAM Inside 13.XX.YY JAM Inside Upper Rear Door InsufficientMemory Buffer Overflow Load Tray X Type Size Xxxx Control panel Description Message No System Printer Error SettingsPermanent Storage Write Fail Toolbox, Troubleshooting tab, Paper Jams option Paper Jams Troubleshooting tab-Supported Media Supported Media Toolbox, Troubleshooting tab, Printer Pages option Printer Pages Toolbox, Alerts tab, Set up Status and Alerts option Alerts tab Linking to Advanced Printer Settings Documentation tabUser Guide HP Advanced Printer Settings Other Links Advanced Printer Settings Pages Configuration Device statusPage Settings tab Other Links Configure Device Diagnostics Networking tabNetworking Tab Categories Security Device Status and Alerts System Tray Notification of Device Status and Alerts Set up Status and Alerts Set up Email Alerts Administrative Settings Remote firmware update Remote firmware update through a local Windows port Remote firmware update through a Windows networkDetermining the current level of firmware Downloading the new firmware from the HP Web site Remote firmware update for Unix systems Windows operating systems Mac operating systems Put pathPut c\My Documents\LJFW.RFU Remote firmware update using FTP through a browser Remote firmware update using Fetch Mac OS 9.x onlyPut and a space FTP Remote firmware update using the LPR command Click Select FileClick Download Printer messages during firmware update Update messagesClick Device Management, then click All Devices Printer message Explanation Troubleshooting a firmware update Troubleshooting a firmware updateTroubleshooting a firmware update failure Euro character Printing system and installer Printing-system componentsHP Color LaserJet 3500 software CD-ROM for Windows systems Technical support updates CD-ROM Installable components Installer featuresPrinter drivers Click Settings Macintosh and Macintosh-compatible system-driver versionsClick Properties HP Web JetAdmin Additional productivity toolsHP Web Registration HP Web JetAdmin support Printing-system components Color LaserJet 3500 driver features Access to driversHelp system Whats this? Help Context-sensitive HelpConstraint messages Bubble Help Property page with Bubble Help icons Paper/Quality tab features Print Task Quick SetsPrint Task Quick Sets group box Paper Options group box Default Print Settings Default Print Settings User Guide Print Settings Preconfigurable1 Wysiwyg User Guide Print Settings Type new Quick Set name here Document preview image Finishing tab features Print Task Quick Sets group box Document Options group box Document Options Flip Pages UpBooklet layout Book and booklet printing Printing a Booklet using Booklet Layout Printing a Book using Booklet LayoutPages per Sheet Print Page Borders Rotate Page-order preview images Pages per sheet Effects tab features Print Task Quick Sets group box Resizing options group boxWatermarks group box Print Document On setting Resizing options group boxScale to Fit option Normal Size option Watermarks group box Print Document On is selected Pages per Sheet is notConfidential Do not Copy Draft Current watermarks Watermark details Watermark message Message angleOptions Font attributes Default settings ShadingSize Basics tab features Basics tab Orientation CopiesFront to Back Back to Front Copy Count Collated Color tab features Color Options group box Printer Properties Tabs About tabColor Options group box HP Color LaserJet printing system features Incompatible Print Settings constraint messages An Incompatible Print Settings message Advanced tab features Paper/Output settings Graphic settings Paper/Output settings Graphic settingsImage Color Management Advanced Printing Features Advanced Printing Features Printer Features Layout OptionsICM Method ICM Intent Printer Features Layout OptionsRaster Compression Orientation Order 102 103 104 105 106 Paper Options group box First Page options Use different paper check boxSize is drop-down menu Use different paper check box Source is drop-down menu Type Is drop-down menu Using the First Page and Other Pages options Other Pages options Back Cover options Add a blank cover option check boxAdd a blank back cover option button Print Task Quick Sets group box Finishing tab Document Options group box Correct Order for Rear BinPrint on Both Sides manually Printing a Booklet Paper size Left Binding Paper size Right Binding Printing a book 116 117 Actual Size setting Scale to Fit option Document Preview Sample 120 121 122 123 Color Options settings General Printer Properties Tabs About tabOff, which sets Trapping and Adaptive Halftoning to Off Device Settings Device Settings tab features Form to Tray Assignment option Installable Options option Installable Options Form to Tray Assignment Structure and availability of the software CD-ROM In-box file layoutAvailability and fulfillment HP LaserJet software CD-ROM, Windows partition In-box CD-ROMs Web orderingWeb deployment CD-ROM versions Printing-system software Standalone driversPoint-and-print bundles Software component availability Installers Component 98/Me 2K/XP Mac DriversBidirectional communication Remote management and status Software component localization Software component localization by language, A-IComponent Operating System 135 Software component localization by language, J-Z 137 Driver feature comparison in various operating systems Driver support for job stream output featureDriver support for job accounting feature Job stream output Driver type DMC Config Editor ConnectivityDriver support for connectivity Driver support for bidirectional communication HP Preconfiguration/Settings Retention UI FeaturesDriver support for bundle feature Driver support for user interface features Help Features Driver support for help featuresDriver support for constraint feature Constraint Support Driver support for document layout feature Document Layout Driver support for custom storage and recall features Finishing OptionsCustom Preference Storage/Recall Driver support for finishing options Driver support for font features Font SupportPrint Controls Driver support for print controls Color Settings Driver support for color settings Driver support for watermarks feature WatermarksPaper Sizes Driver support for paper sizes Paper Types Driver support for paper typesB5JIS Paper Sources Alternate Paper SourcesDriver support for paper sources Driver support for alternate paper sources Installable Options Driver support for installable optionsPaper Destinations Driver support for paper destinations 150 Installing Windows printing system components System requirements Default fonts Default fontsFont support Basic fonts GARR46W.TTF GARR66W.TTFHELR45W.TTF HELR65W.TTF Installation instructions General installation for Windows 98, Me, NT 4.0, 2000, XP,Detailed Windows installation Choose Setup Language dialog box text strings User options and descriptions InstallShield Wizard dialog box text strings InstallShield Wizard dialog box Clicking Installation Notes opens Welcome dialog box text stringsTitle of dialog box Text in dialog box HP Software License Agreement HP Software License Agreement dialog box text strings Text in dialog box Title of dialog box Printer Connection dialog box text strings Title of dialog box Text in dialog box Printer Connection Connector Type dialog box text strings Title of dialog box Text in dialog box Connector TypeYour computer? Other option button Model dialog box text strings Title of dialog box Text in dialog box Model Installation Type dialog box text strings Installation Type dialog box Printer Name dialog box text strings Title of dialog box Text in dialog box Printer Name Printer Sharing dialog box text strings Title of dialog box Text in dialog box Printer Sharing Printer Location and Comment dialog box Ready to Install dialog box text strings Title of dialog box Text in dialog box Ready to Install Installing HP Color LaserJet 3500 dialog box text strings Are being unstalled Program Finish dialog box text strings Finish dialog box Test Page dialog box text strings Test Page dialog box Custom Installation Installation type dialog box, Custom Installation option Custom Installation dialog box text strings Title of dialog box Text in dialog box Custom Installation Product registration HP WebReg Hewlett-Packards Electronic Registration dialog box Hewlett-Packards Electronic Registration text strings Registration Welcome to Hewlett-Packards Registration dialog box Hewlett-Packards Electronic Registration dialog box 1 Title of dialog box Hewlett-Packards Electronic Registration Hewlett-Packards Electronic Registration dialog box 2 This is the second of three dialog boxes Hewlett-Packards Electronic Registration dialog box 3 Exiting registration text strings Exiting registration! dialog box Silent installer Customized silent installerHP preconfiguration Command-line silent install Method 1 Command line Method 2 SETUP.LSTDriver-only installation Click Have Disk Successful, contact Microsoft Setting a default printer WindowsWindows servers with Windows clients Computer Steps Function Macintosh component descriptions HP LaserJet PPDsPDEs Mac OS X only, 10.1 and later Install notes HP LaserJet UtilityColorSync profiles Online help 187 188 Installing the Macintosh printing system To set up an AppleTalk networked printer with Mac OS To set up a printer with Mac OSTo set up an IP/LPR networked printer with Mac To set up a USB direct printer connection with Mac OS Uninstalling the Macintosh printing systemIn-box disk layout Click HP Color LaserJet 3500, and then click Select Mac OS Classic installation Main Install dialog box sequence HP LaserJet Installer dialog text strings easy install HP LaserJet Installer dialog box easy install HP LaserJet Installer dialog text strings custom install HP LaserJet Installer dialog box custom install Installing dialog text strings Installation successful dialog text stringsStop button Continue HP LaserJet Screen Fonts Installer dialog box sequence HP LaserJet Screen Fonts splash screen dialog text strings HP LaserJet Screen Fonts installer dialog text strings 1 HP LaserJet Screen Fonts installer dialog text strings 2Installation was successful dialog text strings Conditional number Copy process Stop button Mac OS X installation · Printer Descriptions OS Printer Dialog extensions OS 201 202 Paper-source commands Paper-source commandsMedia attributes Paper source Supported features and attributes by driver Media types and sizesPaper sizes Width Height PCL 6 margins Supported input media types Tray 41 Sheet Duplexing unit HP Color LaserJet 3500 custom paper sizes Print server operating system migrationBackground information and terminology Version 2 driver Point and Print in a mixed operating system environment Version 3 driverOperating system and driver version support Version Symptoms of driver incompatibility in a mixed OS environment 209 Migration strategies Strategy 1 Use Windows NT 4.0 drivers to support all clients 211 Compatible PCL 5 and PCL 6 drivers Printer series PCL 5 driver PCL 6 driver Compatible PS drivers Printer series PS driver PS 4 driver 2,3,4 PS 5 driver Frequently asked questions What drivers do I have installed? Additional Drivers dialog box in Windows XP Additional Drivers dialog box in Windows Server Reference 218 Index 220 Index 221 222 Index