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HP 3500 3500 manual Troubleshooting tab-Supported Media

Models: 3500 3500

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Supported Media

Figure 5: Troubleshooting tab-Supported Media

The Supported Media section shows a list of supported paper widths and sizes, explains how to configure tray, and discusses paper handling problems.

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Technology background information

Software Technical Reference ENWW

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HP 3500 3500 manual Troubleshooting tab-Supported Media

Contents

Software technical reference Page Page Copyright Trademark CreditsTable of Contents Linking to Advanced Printer Settings Printer driver features Incompatible Print Settings constraint messages 113 Installing Windows printing system components Index List of tables 155 List of figures Hewlett-Packards Electronic Registration dialog box 1 175 Software Technical Reference Enww Purpose and scope IntroductionHP Color LaserJet 3500 series printer models Ppm A4- size mediaSupported operating systems Additional operating environmentsHP LaserJet user documentation Technology background informationHP LaserJet printer drivers AdobeR Acrobat ReaderRBidirectional communication HP Color LaserJet 3500 printing-system install notesLJ3500USERREFERENCE.CHM Host Method Connection type Microsoft Share 2000Method Connection type Netware 4 Novell Netware 5 USB Method Connection type Microsoft Windows Me NT 4.0 2000 XPMicrosoft Share 2000/XP Other Host Host with With Client Queue Driver AutoconfigurationWindows 2000, Windows XP, and Windows Server TCP/IP HP IPX/SPXWindows 9.x, Windows Me, and Windows NT Network Installer Operating System Configuration Method ParallelAdd Printer Wizard HP Toolbox requirements Drivers that support Enterprise AutoConfigurationHP Toolbox To view the HP ToolboxToolbox Frame Top BannerStatus tab Toolbox, Status tab, Device Status optionTroubleshooting tab Toolbox Links Other LinksMaintenance Print Quality ToolsDescription Error MessagesControl panel Message Recommended actionControl panel Message Description Recommended action Description Recommended action Order Transfer KIT Paper Path TestDemo ConfigurationIntermittent Mode Menu MAPRemove AT Reload Tray Trnsprncy SizeRemove ALL Print Cartridges Replace ColorReplace Replace Fuser KITReplace Transfer KIT USE Tray X Type Size Unauthorized SupplyUnsupported Data on FS Dimm in Slot YysupplyLower Rear Door 13.XX.YY JAM InsideMemory 13.XX.YY JAM Inside Upper Rear DoorInsufficient Buffer OverflowLoad Tray X Type Size XxxxControl panel Description Message Settings No System Printer ErrorPermanent Storage Write Fail Toolbox, Troubleshooting tab, Paper Jams option Paper JamsTroubleshooting tab-Supported Media Supported MediaToolbox, Troubleshooting tab, Printer Pages option Printer PagesToolbox, Alerts tab, Set up Status and Alerts option Alerts tabDocumentation tab Linking to Advanced Printer SettingsUser Guide HP Advanced Printer Settings Other LinksAdvanced Printer Settings Pages Configuration Device statusPage Settings tab Other LinksConfigure Device Networking Tab Categories DiagnosticsNetworking tab SecurityDevice Status and Alerts System Tray Notification of Device Status and AlertsSet up Status and Alerts Set up Email Alerts Administrative Settings Remote firmware updateDetermining the current level of firmware Remote firmware update through a local Windows portRemote firmware update through a Windows network Downloading the new firmware from the HP Web siteRemote firmware update for Unix systems Windows operating systemsPut path Mac operating systemsPut c\My Documents\LJFW.RFU Put and a space Remote firmware update using FTP through a browserRemote firmware update using Fetch Mac OS 9.x only FTPClick Select File Remote firmware update using the LPR commandClick Download Click Device Management, then click All Devices Printer messages during firmware updateUpdate messages Printer message ExplanationTroubleshooting a firmware update failure Troubleshooting a firmware updateTroubleshooting a firmware update Euro characterPrinting-system components Printing system and installerHP Color LaserJet 3500 software CD-ROM for Windows systems Technical support updates CD-ROMInstaller features Installable componentsPrinter drivers Macintosh and Macintosh-compatible system-driver versions Click SettingsClick Properties Additional productivity tools HP Web JetAdminHP Web Registration HP Web JetAdmin support Printing-system components Access to drivers Color LaserJet 3500 driver featuresHelp system Context-sensitive Help Whats this? HelpConstraint messages Bubble Help Property page with Bubble Help iconsPrint Task Quick Sets group box Paper/Quality tab featuresPrint Task Quick Sets Paper Options group boxDefault Print Settings Default Print Settings User Guide Print SettingsPreconfigurable1 WysiwygUser Guide Print Settings Type new Quick Set name hereDocument preview image Finishing tab features Print Task Quick Sets group box Document Options group boxBooklet layout Document OptionsFlip Pages Up Book and booklet printingPages per Sheet Printing a Booklet using Booklet LayoutPrinting a Book using Booklet Layout Print Page BordersRotate Page-order preview images Pages per sheetPrint Task Quick Sets group box Resizing options group box Effects tab featuresWatermarks group box Scale to Fit option Print Document On settingResizing options group box Normal Size optionPrint Document On is selected Pages per Sheet is not Watermarks group boxConfidential Do not Copy Draft Current watermarks Watermark detailsOptions Watermark messageMessage angle Font attributesShading Default settingsSize Basics tab features Basics tabCopies OrientationFront to Back Back to Front Copy Count CollatedColor tab features Color Options group boxAbout tab Printer Properties TabsColor Options group box HP Color LaserJet printing system features Incompatible Print Settings constraint messagesAn Incompatible Print Settings message Advanced tab features Paper/Output settings Graphic settingsGraphic settings Paper/Output settingsImage Color Management ICM Method Advanced Printing FeaturesAdvanced Printing Features Printer Features Layout Options ICM IntentRaster Compression Printer FeaturesLayout Options Orientation Order102 103 104 105 106 Paper Options group box Size is drop-down menu First Page optionsUse different paper check box Use different paper check boxSource is drop-down menu Type Is drop-down menuUsing the First Page and Other Pages options Other Pages optionsAdd a blank cover option check box Back Cover optionsAdd a blank back cover option button Print Task Quick Sets group box Finishing tabCorrect Order for Rear Bin Document Options group boxPrint on Both Sides manually Printing a Booklet Paper size Left Binding Paper size Right BindingPrinting a book 116 117 Actual Size setting Scale to Fit option Document PreviewSample 120 121 122 123 Color Options settings GeneralAbout tab Printer Properties TabsOff, which sets Trapping and Adaptive Halftoning to Off Device Settings Device Settings tab featuresForm to Tray Assignment option Installable Options option Installable Options Form to Tray AssignmentAvailability and fulfillment Structure and availability of the software CD-ROMIn-box file layout HP LaserJet software CD-ROM, Windows partitionWeb deployment In-box CD-ROMsWeb ordering CD-ROM versionsStandalone drivers Printing-system softwarePoint-and-print bundles Software component availability Bidirectional communication InstallersComponent 98/Me 2K/XP Mac Drivers Remote management and statusComponent Operating Software component localizationSoftware component localization by language, A-I System135 Software component localization by language, J-Z 137 Driver support for job accounting feature Driver feature comparison in various operating systemsDriver support for job stream output feature Job stream outputDriver support for connectivity Driver type DMC Config EditorConnectivity Driver support for bidirectional communicationDriver support for bundle feature HP Preconfiguration/Settings RetentionUI Features Driver support for user interface featuresDriver support for constraint feature Help FeaturesDriver support for help features Constraint SupportDriver support for document layout feature Document LayoutCustom Preference Storage/Recall Driver support for custom storage and recall featuresFinishing Options Driver support for finishing optionsPrint Controls Driver support for font featuresFont Support Driver support for print controlsColor Settings Driver support for color settingsPaper Sizes Driver support for watermarks featureWatermarks Driver support for paper sizesDriver support for paper types Paper TypesB5JIS Driver support for paper sources Paper SourcesAlternate Paper Sources Driver support for alternate paper sourcesPaper Destinations Installable OptionsDriver support for installable options Driver support for paper destinations150 Installing Windows printing system components System requirementsFont support Default fontsDefault fonts Basic fontsHELR45W.TTF GARR46W.TTFGARR66W.TTF HELR65W.TTFGeneral installation for Windows 98, Me, NT 4.0, 2000, XP, Installation instructionsDetailed Windows installation Choose Setup Language dialog box text strings User options and descriptionsInstallShield Wizard dialog box text strings InstallShield Wizard dialog boxTitle of dialog box Text in dialog box Clicking Installation Notes opensWelcome dialog box text strings HP Software License AgreementHP Software License Agreement dialog box text strings Text in dialog box Title of dialog boxPrinter Connection dialog box text strings Title of dialog box Text in dialog box Printer ConnectionYour computer? Connector Type dialog box text stringsTitle of dialog box Text in dialog box Connector Type Other option buttonModel dialog box text strings Title of dialog box Text in dialog box ModelInstallation Type dialog box text strings Installation Type dialog boxPrinter Name dialog box text strings Title of dialog box Text in dialog box Printer NamePrinter Sharing dialog box text strings Title of dialog box Text in dialog box Printer SharingPrinter Location and Comment dialog box Ready to Install dialog box text strings Title of dialog box Text in dialog box Ready to InstallInstalling HP Color LaserJet 3500 dialog box text strings Are being unstalled ProgramFinish dialog box text strings Finish dialog boxTest Page dialog box text strings Test Page dialog boxCustom Installation Installation type dialog box, Custom Installation optionCustom Installation dialog box text strings Title of dialog box Text in dialog box Custom InstallationProduct registration HP WebReg Hewlett-Packards Electronic Registration dialog boxHewlett-Packards Electronic Registration text strings RegistrationWelcome to Hewlett-Packards Registration dialog box Hewlett-Packards Electronic Registration dialog box 1 Title of dialog box Hewlett-Packards Electronic Registration Hewlett-Packards Electronic Registration dialog box 2 This is the second of three dialog boxes Hewlett-Packards Electronic Registration dialog box 3 Exiting registration text strings Exiting registration! dialog boxHP preconfiguration Silent installerCustomized silent installer Command-line silent installDriver-only installation Method 1 Command lineMethod 2 SETUP.LST Click Have DiskSuccessful, contact Microsoft Windows servers with Windows clients Setting a default printerWindows Computer Steps FunctionHP LaserJet PPDs Macintosh component descriptionsPDEs Mac OS X only, 10.1 and later ColorSync profiles Install notesHP LaserJet Utility Online help187 188 Installing the Macintosh printing system To set up a printer with Mac OS To set up an AppleTalk networked printer with Mac OSTo set up an IP/LPR networked printer with Mac In-box disk layout To set up a USB direct printer connection with Mac OSUninstalling the Macintosh printing system Click HP Color LaserJet 3500, and then click SelectMac OS Classic installation Main Install dialog box sequenceHP LaserJet Installer dialog text strings easy install HP LaserJet Installer dialog box easy installHP LaserJet Installer dialog text strings custom install HP LaserJet Installer dialog box custom installStop button Installing dialog text stringsInstallation successful dialog text strings ContinueHP LaserJet Screen Fonts Installer dialog box sequence HP LaserJet Screen Fonts splash screen dialog text stringsInstallation was successful dialog text strings HP LaserJet Screen Fonts installer dialog text strings 1HP LaserJet Screen Fonts installer dialog text strings 2 Conditional number Copy process Stop buttonMac OS X installation · Printer Descriptions OS Printer Dialog extensions OS 201 202 Media attributes Paper-source commandsPaper-source commands Paper sourceMedia types and sizes Supported features and attributes by driverPaper sizes Width Height PCL 6 margins Supported input media types Tray 41 Sheet Duplexing unitBackground information and terminology HP Color LaserJet 3500 custom paper sizesPrint server operating system migration Version 2 driverVersion 3 driver Point and Print in a mixed operating system environmentOperating system and driver version support Version Symptoms of driver incompatibility in a mixed OS environment 209 Migration strategies Strategy 1 Use Windows NT 4.0 drivers to support all clients211 Compatible PCL 5 and PCL 6 drivers Printer series PCL 5 driver PCL 6 driverCompatible PS drivers Printer series PS driver PS 4 driver 2,3,4 PS 5 driverFrequently asked questions What drivers do I have installed?Additional Drivers dialog box in Windows XP Additional Drivers dialog box in Windows Server Reference 218 Index 220 Index 221 222 Index