The Troubleshooting tab contains links to the following options:

•Print Quality Tools

•Maintenance

•Error Messages

•Paper Jams

•Supported Media

•Printer Pages

Note • Netscape users must download a plug-in so that printer management features can operate correctly. A link and instructions are provided in the Other Links section. After you click a link, a pop-up window appears that provides information and instructions about how to locate this plug-in.

Print Quality Tools

Print Quality tools consist of tools for general troubleshooting, Print Quality Troubleshooting Pages, a Calibrate Now Function, and a Cleaning Page.

Maintenance

Figure 3: Troubleshooting tab-Maintenance

The Maintenance option consist of tools for Managing Supplies, Changing Print Cartridges , Replacing the Image Transfer Kit, Replacung the Fuser Kit, and cleaning the printer.

Software Technical Reference ENWW

Technology background information

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