Control panel

Description

 

Recommended action

message

 

 

 

62 NO SYSTEM

No system was found.

1.

Turn the printer off and then back on.

 

 

2.

If the message persists, contact HP

 

 

Support.

64 PRINTER

Scan buffer error.

1.

Turn the printer off and then back on.

ERROR

 

2.

If the message persists, contact HP

For help press ?

 

Support.

alternates with

 

 

 

To continue

 

 

 

turn off then on

 

 

 

68.X PERMANENT

A non-volatile storage device is full. Press

1.

Press to continue.

STORAGE FULL

to clear the message. Printing can

2.

For 68.0 errors, turn the printer off and

continue, but there could be unexpected

alternates with

then back on.

behavior.X Description1 for removable disk

3.

If a 68.0 error persists, contact HP

To continue press

(flash or hard)0 for onboard NVRAM

Support.

 

 

 

 

4.

For 68.1 errors, use the HP Web

 

 

Jetadmin software to delete files from the

 

 

disk drive.

 

 

5.

For 68.1 errors that persist, contact HP

 

 

Support.

68.X PERMANENT

A non-volatile storage device is full. Press

1.

Press to continue.

STORAGE WRITE

to clear the message. Printing can

2.

If the problem persists, contact HP

continue, but there could be unexpected

FAIL

Support.

behavior.X Description0 for onboard

alternates with

 

 

NVRAM1 for removable disk (flash or hard)

 

 

To continue press

 

 

 

 

 

68.X STORAGE

One or more printer settings saved in the

1.

Press to continue.

ERROR

non-volatile storage device is invalid and

2.

Turn the printer off and then back on.

SETTINGS

has been reset to its factory default. Press

3.

If the message persists, contact HP

to clear the message. Printing can

CHANGED

Support.

continue, but there could be unexpected

alternates with

 

 

behavior.

 

 

To continue press

 

 

 

 

 

79.XXXX

A critical hardware error has occurred.

1.

Turn the printer off and then back on.

PRINTER ERROR

 

2.

If the problem persists, contact HP

alternates with

 

Support.

 

 

 

To continue

 

 

 

turn off then on

 

 

 

42

Technology background information

Software Technical Reference ENWW