Error Messages
This section displays messages that might appear in the control panel of the printer.
Control panel | Description | Recommended action | |
message |
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Access Denied | An attempt has been made to modify a | Contact the printer administrator to change | |
MENUS LOCKED | menu item while the control panel security | settings. | |
mechanism is enabled by the printer |
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| administrator. The message will disappear |
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| shortly, and the printer will return to Ready |
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| or BUSY state. |
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Calibrating...<TEST> | The printer is calibrating. | No action necessary. | |
Canceling... | The printer is in the process of canceling a | No action necessary. | |
<JOB NAME> | job. The message will continue to be |
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displayed while the job is stopped, the |
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| paper path flushed, and any remaining |
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| incoming data on the active data channel |
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| is received and discarded. |
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CANNOT DUPLEX | The lower rear door (rear output bin) was | Close the lower rear door (rear output bin) | |
CHECK REAR BIN | opened during the automatic duplex job, or | or load paper that is supported for auto- | |
the printer detected a paper size that will | duplexing. See Supported paper weights | ||
alternates with | |||
not go through the | and sizes | ||
CANNOT DUPLEX | |||
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CHECK PAPER |
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Checking paper path | The engine is turning its rollers to check for | No action necessary. | |
| possible paper jams. |
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Checking printer | The engine is doing an internal test. | No action necessary. | |
CHOSEN | The printer encountered a request for a | 1. Press the Select button on the printer | |
PERSONALITY | personality that did not exist in the printer. | front panel. | |
NOT AVAILABLE | The job is aborted and no pages will be | 2. Try a different driver. | |
printed. | |||
alternates with |
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To continue press |
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the Select button on |
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the printer front |
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panel. |
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CLOSE UPPER | The upper rear door is open. | Close the upper rear door. | |
REAR DOOR |
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Cleaning... | The printer is in the process of cleaning. | No action necessary. | |
Clearing event log | This message is displayed while the event | No action necessary. | |
| log is cleared. The printer will back up one |
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| screen to Service Menu upon completion |
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| of printing the page. |
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Clearing paper path | The printer jammed or detected misplaced | No action necessary. | |
| paper when turned on. The printer is |
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| attempting to eject jammed pages |
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| automatically. |
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CLOSE FRONT | The front door needs to be closed. | Close the front door. | |
DOOR |
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Creating... | The printer is generating a cleaning page. | 1. Press MENU to enter the menus. | |
CLEANING PAGE | The printer returns to the Ready state | 2. Load the cleaning page into Tray 1. | |
when the cleaning page is finished printing. | |||
| 3. Select PROCESS CLEANING PAGE. | ||
DATA RECEIVED | The printer received data and is waiting for | Press the Select button on the printer front | |
alternates with | a form feed. When the printer receives | panel to continue. | |
another file, the message should |
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Ready |
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disappear. |
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30 | Technology background information | Software Technical Reference ENWW |