Error Messages

This section displays messages that might appear in the control panel of the printer.

Control panel

message

Access Denied

MENUS LOCKED

Description

An attempt has been made to modify a menu item while the control panel security mechanism is enabled by the printer administrator. The message will disappear shortly, and the printer will return to Ready or BUSY state.

Recommended action

Contact the printer administrator to change settings.

Calibrating...<TEST> The printer is calibrating.

No action necessary.

Canceling...

<JOB NAME>

CANNOT DUPLEX CHECK REAR BIN alternates with

CANNOT DUPLEX

CHECK PAPER Checking paper path

Checking printer

CHOSEN PERSONALITY

NOT AVAILABLE alternates with

To continue press the Select button on the printer front panel.

CLOSE UPPER

REAR DOOR Cleaning...

Clearing event log

Clearing paper path

CLOSE FRONT DOOR Creating...

CLEANING PAGE

DATA RECEIVED alternates with Ready

The printer is in the process of canceling a job. The message will continue to be displayed while the job is stopped, the paper path flushed, and any remaining incoming data on the active data channel is received and discarded.

The lower rear door (rear output bin) was opened during the automatic duplex job, or the printer detected a paper size that will not go through the auto-duplexer.

The engine is turning its rollers to check for possible paper jams.

The engine is doing an internal test. The printer encountered a request for a personality that did not exist in the printer. The job is aborted and no pages will be printed.

The upper rear door is open.

The printer is in the process of cleaning. This message is displayed while the event log is cleared. The printer will back up one screen to Service Menu upon completion of printing the page.

The printer jammed or detected misplaced paper when turned on. The printer is attempting to eject jammed pages automatically.

The front door needs to be closed.

The printer is generating a cleaning page. The printer returns to the Ready state when the cleaning page is finished printing.

The printer received data and is waiting for a form feed. When the printer receives another file, the message should disappear.

No action necessary.

Close the lower rear door (rear output bin) or load paper that is supported for auto- duplexing. See Supported paper weights and sizes

No action necessary.

No action necessary.

1.Press the Select button on the printer front panel.

2.Try a different driver.

Close the upper rear door.

No action necessary.

No action necessary.

No action necessary.

Close the front door.

1.Press MENU to enter the menus.

2.Load the cleaning page into Tray 1.

3.Select PROCESS CLEANING PAGE. Press the Select button on the printer front panel to continue.

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Technology background information

Software Technical Reference ENWW

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HP 3500 3500 manual Error Messages, Control panel Message, Description, Recommended action