Error Messages

This section displays messages that might appear in the control panel of the printer.

Control panel

Description

Recommended action

message

 

 

Access Denied

An attempt has been made to modify a

Contact the printer administrator to change

MENUS LOCKED

menu item while the control panel security

settings.

mechanism is enabled by the printer

 

 

 

 

administrator. The message will disappear

 

 

shortly, and the printer will return to Ready

 

 

or BUSY state.

 

Calibrating...<TEST>

The printer is calibrating.

No action necessary.

Canceling...

The printer is in the process of canceling a

No action necessary.

<JOB NAME>

job. The message will continue to be

 

displayed while the job is stopped, the

 

 

 

 

paper path flushed, and any remaining

 

 

incoming data on the active data channel

 

 

is received and discarded.

 

CANNOT DUPLEX

The lower rear door (rear output bin) was

Close the lower rear door (rear output bin)

CHECK REAR BIN

opened during the automatic duplex job, or

or load paper that is supported for auto-

the printer detected a paper size that will

duplexing. See Supported paper weights

alternates with

not go through the auto-duplexer.

and sizes

CANNOT DUPLEX

 

 

CHECK PAPER

 

 

Checking paper path

The engine is turning its rollers to check for

No action necessary.

 

possible paper jams.

 

Checking printer

The engine is doing an internal test.

No action necessary.

CHOSEN

The printer encountered a request for a

1. Press the Select button on the printer

PERSONALITY

personality that did not exist in the printer.

front panel.

NOT AVAILABLE

The job is aborted and no pages will be

2. Try a different driver.

printed.

alternates with

 

 

 

To continue press

 

 

the Select button on

 

 

the printer front

 

 

panel.

 

 

CLOSE UPPER

The upper rear door is open.

Close the upper rear door.

REAR DOOR

 

 

Cleaning...

The printer is in the process of cleaning.

No action necessary.

Clearing event log

This message is displayed while the event

No action necessary.

 

log is cleared. The printer will back up one

 

 

screen to Service Menu upon completion

 

 

of printing the page.

 

Clearing paper path

The printer jammed or detected misplaced

No action necessary.

 

paper when turned on. The printer is

 

 

attempting to eject jammed pages

 

 

automatically.

 

CLOSE FRONT

The front door needs to be closed.

Close the front door.

DOOR

 

 

Creating...

The printer is generating a cleaning page.

1. Press MENU to enter the menus.

CLEANING PAGE

The printer returns to the Ready state

2. Load the cleaning page into Tray 1.

when the cleaning page is finished printing.

 

3. Select PROCESS CLEANING PAGE.

DATA RECEIVED

The printer received data and is waiting for

Press the Select button on the printer front

alternates with

a form feed. When the printer receives

panel to continue.

another file, the message should

 

Ready

 

disappear.

 

 

 

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Technology background information

Software Technical Reference ENWW