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HP 3500 3500 manual Toolbox, Troubleshooting tab, Paper Jams option

Models: 3500 3500

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Paper Jams

The Paper Jam option shows the internal paper path and explains paper jam recovery.

Figure 4: Toolbox, Troubleshooting tab, Paper Jams option

Software Technical Reference ENWW

Technology background information

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HP 3500 3500 manual Toolbox, Troubleshooting tab, Paper Jams option

Contents

Software technical reference Page Page Trademark Credits CopyrightTable of Contents Linking to Advanced Printer Settings Printer driver features Incompatible Print Settings constraint messages 113 Installing Windows printing system components Index List of tables 155 List of figures Hewlett-Packards Electronic Registration dialog box 1 175 Software Technical Reference Enww Introduction Purpose and scopePpm A4- size media HP Color LaserJet 3500 series printer modelsAdditional operating environments Supported operating systemsHP LaserJet printer drivers Technology background informationHP LaserJet user documentation AdobeR Acrobat ReaderRHP Color LaserJet 3500 printing-system install notes Bidirectional communicationLJ3500USERREFERENCE.CHM Method Connection type Microsoft Share 2000 HostMethod Connection type Netware 4 Novell Netware 5 Method Connection type Microsoft Windows Me NT 4.0 2000 XP USBMicrosoft Share 2000/XP Other Host Host with With Client Windows 2000, Windows XP, and Windows Server Driver AutoconfigurationQueue TCP/IP HP IPX/SPXWindows 9.x, Windows Me, and Windows NT Operating System Configuration Method Parallel Network InstallerAdd Printer Wizard HP Toolbox Drivers that support Enterprise AutoConfigurationHP Toolbox requirements To view the HP ToolboxTop Banner Toolbox FrameToolbox, Status tab, Device Status option Status tabToolbox Links Other Links Troubleshooting tabPrint Quality Tools MaintenanceControl panel Message Error MessagesDescription Recommended actionControl panel Message Description Recommended action Description Recommended action Paper Path Test Order Transfer KITIntermittent Mode ConfigurationDemo Menu MAPRemove ALL Print Cartridges Reload Tray Trnsprncy SizeRemove AT Replace ColorReplace Fuser KIT ReplaceReplace Transfer KIT Unsupported Data on FS Dimm in Slot Unauthorized SupplyUSE Tray X Type Size Yysupply13.XX.YY JAM Inside Lower Rear DoorInsufficient 13.XX.YY JAM Inside Upper Rear DoorMemory Buffer OverflowXxxx Load Tray X Type SizeControl panel Description Message No System Printer Error SettingsPermanent Storage Write Fail Paper Jams Toolbox, Troubleshooting tab, Paper Jams optionSupported Media Troubleshooting tab-Supported MediaPrinter Pages Toolbox, Troubleshooting tab, Printer Pages optionAlerts tab Toolbox, Alerts tab, Set up Status and Alerts optionLinking to Advanced Printer Settings Documentation tabUser Guide Other Links HP Advanced Printer SettingsAdvanced Printer Settings Pages Device status ConfigurationPage Other Links Settings tabConfigure Device Networking tab DiagnosticsNetworking Tab Categories SecuritySystem Tray Notification of Device Status and Alerts Device Status and AlertsSet up Status and Alerts Set up Email Alerts Remote firmware update Administrative SettingsRemote firmware update through a Windows network Remote firmware update through a local Windows portDetermining the current level of firmware Downloading the new firmware from the HP Web siteWindows operating systems Remote firmware update for Unix systemsMac operating systems Put pathPut c\My Documents\LJFW.RFU Remote firmware update using Fetch Mac OS 9.x only Remote firmware update using FTP through a browserPut and a space FTPRemote firmware update using the LPR command Click Select FileClick Download Update messages Printer messages during firmware updateClick Device Management, then click All Devices Printer message ExplanationTroubleshooting a firmware update Troubleshooting a firmware updateTroubleshooting a firmware update failure Euro characterPrinting system and installer Printing-system componentsHP Color LaserJet 3500 software CD-ROM for Windows systems CD-ROM Technical support updatesInstallable components Installer featuresPrinter drivers Click Settings Macintosh and Macintosh-compatible system-driver versionsClick Properties HP Web JetAdmin Additional productivity toolsHP Web Registration HP Web JetAdmin support Printing-system components Color LaserJet 3500 driver features Access to driversHelp system Whats this? Help Context-sensitive HelpConstraint messages Property page with Bubble Help icons Bubble HelpPrint Task Quick Sets Paper/Quality tab featuresPrint Task Quick Sets group box Paper Options group boxDefault Print Settings User Guide Print Settings Default Print SettingsWysiwyg Preconfigurable1Type new Quick Set name here User Guide Print SettingsDocument preview image Print Task Quick Sets group box Document Options group box Finishing tab featuresFlip Pages Up Document OptionsBooklet layout Book and booklet printingPrinting a Book using Booklet Layout Printing a Booklet using Booklet LayoutPages per Sheet Print Page BordersPage-order preview images Pages per sheet RotateEffects tab features Print Task Quick Sets group box Resizing options group boxWatermarks group box Resizing options group box Print Document On settingScale to Fit option Normal Size optionWatermarks group box Print Document On is selected Pages per Sheet is notConfidential Do not Copy Draft Watermark details Current watermarksMessage angle Watermark messageOptions Font attributesDefault settings ShadingSize Basics tab Basics tab featuresOrientation CopiesFront to Back Back to Front Collated Copy CountColor Options group box Color tab featuresPrinter Properties Tabs About tabColor Options group box Incompatible Print Settings constraint messages HP Color LaserJet printing system featuresAn Incompatible Print Settings message Paper/Output settings Graphic settings Advanced tab featuresPaper/Output settings Graphic settingsImage Color Management Advanced Printing Features Printer Features Layout Options Advanced Printing FeaturesICM Method ICM IntentLayout Options Printer FeaturesRaster Compression Orientation Order102 103 104 105 106 Paper Options group box Use different paper check box First Page optionsSize is drop-down menu Use different paper check boxType Is drop-down menu Source is drop-down menuOther Pages options Using the First Page and Other Pages optionsBack Cover options Add a blank cover option check boxAdd a blank back cover option button Finishing tab Print Task Quick Sets group boxDocument Options group box Correct Order for Rear BinPrint on Both Sides manually Paper size Left Binding Paper size Right Binding Printing a BookletPrinting a book 116 117 Document Preview Actual Size setting Scale to Fit optionSample 120 121 122 123 General Color Options settingsPrinter Properties Tabs About tabOff, which sets Trapping and Adaptive Halftoning to Off Device Settings tab features Device SettingsForm to Tray Assignment option Installable Options option Form to Tray Assignment Installable OptionsIn-box file layout Structure and availability of the software CD-ROMAvailability and fulfillment HP LaserJet software CD-ROM, Windows partitionWeb ordering In-box CD-ROMsWeb deployment CD-ROM versionsPrinting-system software Standalone driversPoint-and-print bundles Software component availability Component 98/Me 2K/XP Mac Drivers InstallersBidirectional communication Remote management and statusSoftware component localization by language, A-I Software component localizationComponent Operating System135 Software component localization by language, J-Z 137 Driver support for job stream output feature Driver feature comparison in various operating systemsDriver support for job accounting feature Job stream outputConnectivity Driver type DMC Config EditorDriver support for connectivity Driver support for bidirectional communicationUI Features HP Preconfiguration/Settings RetentionDriver support for bundle feature Driver support for user interface featuresDriver support for help features Help FeaturesDriver support for constraint feature Constraint SupportDocument Layout Driver support for document layout featureFinishing Options Driver support for custom storage and recall featuresCustom Preference Storage/Recall Driver support for finishing optionsFont Support Driver support for font featuresPrint Controls Driver support for print controlsDriver support for color settings Color SettingsWatermarks Driver support for watermarks featurePaper Sizes Driver support for paper sizesPaper Types Driver support for paper typesB5JIS Alternate Paper Sources Paper SourcesDriver support for paper sources Driver support for alternate paper sourcesDriver support for installable options Installable OptionsPaper Destinations Driver support for paper destinations150 System requirements Installing Windows printing system componentsDefault fonts Default fontsFont support Basic fontsGARR66W.TTF GARR46W.TTFHELR45W.TTF HELR65W.TTFInstallation instructions General installation for Windows 98, Me, NT 4.0, 2000, XP,Detailed Windows installation User options and descriptions Choose Setup Language dialog box text stringsInstallShield Wizard dialog box InstallShield Wizard dialog box text stringsWelcome dialog box text strings Clicking Installation Notes opensTitle of dialog box Text in dialog box HP Software License AgreementText in dialog box Title of dialog box HP Software License Agreement dialog box text stringsTitle of dialog box Text in dialog box Printer Connection Printer Connection dialog box text stringsTitle of dialog box Text in dialog box Connector Type Connector Type dialog box text stringsYour computer? Other option buttonTitle of dialog box Text in dialog box Model Model dialog box text stringsInstallation Type dialog box Installation Type dialog box text stringsTitle of dialog box Text in dialog box Printer Name Printer Name dialog box text stringsTitle of dialog box Text in dialog box Printer Sharing Printer Sharing dialog box text stringsPrinter Location and Comment dialog box Title of dialog box Text in dialog box Ready to Install Ready to Install dialog box text stringsAre being unstalled Program Installing HP Color LaserJet 3500 dialog box text stringsFinish dialog box Finish dialog box text stringsTest Page dialog box Test Page dialog box text stringsInstallation type dialog box, Custom Installation option Custom InstallationTitle of dialog box Text in dialog box Custom Installation Custom Installation dialog box text stringsHewlett-Packards Electronic Registration dialog box Product registration HP WebRegRegistration Hewlett-Packards Electronic Registration text stringsWelcome to Hewlett-Packards Registration dialog box Hewlett-Packards Electronic Registration dialog box 1 Title of dialog box Hewlett-Packards Electronic Registration Hewlett-Packards Electronic Registration dialog box 2 This is the second of three dialog boxes Hewlett-Packards Electronic Registration dialog box 3 Exiting registration! dialog box Exiting registration text stringsCustomized silent installer Silent installerHP preconfiguration Command-line silent installMethod 2 SETUP.LST Method 1 Command lineDriver-only installation Click Have DiskSuccessful, contact Microsoft Windows Setting a default printerWindows servers with Windows clients Computer Steps FunctionMacintosh component descriptions HP LaserJet PPDsPDEs Mac OS X only, 10.1 and later HP LaserJet Utility Install notesColorSync profiles Online help187 188 Installing the Macintosh printing system To set up an AppleTalk networked printer with Mac OS To set up a printer with Mac OSTo set up an IP/LPR networked printer with Mac Uninstalling the Macintosh printing system To set up a USB direct printer connection with Mac OSIn-box disk layout Click HP Color LaserJet 3500, and then click SelectMain Install dialog box sequence Mac OS Classic installationHP LaserJet Installer dialog box easy install HP LaserJet Installer dialog text strings easy installHP LaserJet Installer dialog box custom install HP LaserJet Installer dialog text strings custom installInstallation successful dialog text strings Installing dialog text stringsStop button ContinueHP LaserJet Screen Fonts splash screen dialog text strings HP LaserJet Screen Fonts Installer dialog box sequenceHP LaserJet Screen Fonts installer dialog text strings 2 HP LaserJet Screen Fonts installer dialog text strings 1Installation was successful dialog text strings Conditional number Copy process Stop buttonMac OS X installation · Printer Descriptions OS Printer Dialog extensions OS 201 202 Paper-source commands Paper-source commandsMedia attributes Paper sourceSupported features and attributes by driver Media types and sizesPaper sizes Width Height PCL 6 margins Tray 41 Sheet Duplexing unit Supported input media typesPrint server operating system migration HP Color LaserJet 3500 custom paper sizesBackground information and terminology Version 2 driverPoint and Print in a mixed operating system environment Version 3 driverOperating system and driver version support Version Symptoms of driver incompatibility in a mixed OS environment 209 Strategy 1 Use Windows NT 4.0 drivers to support all clients Migration strategies211 Printer series PCL 5 driver PCL 6 driver Compatible PCL 5 and PCL 6 driversPrinter series PS driver PS 4 driver 2,3,4 PS 5 driver Compatible PS driversWhat drivers do I have installed? Frequently asked questionsAdditional Drivers dialog box in Windows XP Additional Drivers dialog box in Windows Server Reference 218 Index 220 Index 221 222 Index