Troubleshooting information pages

From the printer control panel, you can print pages that can help diagnose printer problems. The procedures for printing the following information pages are described here:

paper path test page

registration page

event log

Paper path test page

The paper path test page is useful for testing the paper handling features of the printer. You can define the paper path you want to test by selecting the source, destination, and other options available on the printer.

1.Press MENU to enter the MENUS.

2.Press to highlight DIAGNOSTICS.

3.Press to select DIAGNOSTICS.

4.Press to highlight PAPER PATH TEST.

5.Press to select PAPER PATH TEST.

The message Performing... PAPER PATH TEST appears on the display until the printer finishes the paper path test. The printer returns to the Ready state after printing the paper path test page.

Registration page

The registration page prints a horizontal arrow and a vertical arrow that show how far from center an image can be printed on the page. You can set registration values for a tray to center images on the back and front of a page. Setting the registration also allows edge-to- edge printing to be set to within approximately 2 mm (0.08 inch) of all edges of the paper. Image placement varies slightly for each tray. Perform the registration procedure for each tray.

1.Press MENU to enter the MENUS.

2.Press to highlight CONFIGURE DEVICE.

3.Press to select CONFIGURE DEVICE.

4.Press to highlight PRINT QUALITY.

5.Press to select PRINT QUALITY.

6.Press to highlight SET REGISTRATION.

7.Press to select SET REGISTRATION.

Note

You can select a tray by specifying a SOURCE. The default SOURCE is Tray 2. To set the

 

registration for Tray 2, go to step 12. Otherwise, proceed to the next step.

 

8.

Press

to highlight SOURCE.

 

9.

Press

to select SOURCE.

 

10. Press

or to highlight a tray.

180 Chapter 8 Problemsolving

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