Page
Page
User Guide
Copyright and License
Hp customer care
Telephone support Online and other support
Iii
HP support and information for Macintosh computers
Table of contents
O configuration
Managing the printer
Vii
Problemsolving
Viii
Appendix C Printer specifications
Glossary Index
Printer basics
Setting up the printer
Quick access to printer information
Where to look for more information
User guide links
Using the printer
Printer configurations
HP color LaserJet 3500 printer
HP color LaserJet 3500n printer
HP color LaserJet 3700 printer
HP color LaserJet 3700n printer
HP color LaserJet 3700dn printer
HP color LaserJet 3700dtn printer
Memory
Printer features
Features
User interface
Paper handling
Supported paper weights
Accessories
Sizes
Supplies
Walk around
Front view shown with 500-sheet paper feeder
Back and side view
Printer software
Printer drivers
Operating system JetReady
Operating system
Software for networks
Additional drivers
PCL
HP Web Jetadmin
Utilities
Linux
HP toolbox
Windows
Network administrator
Other components and utilities
Macintosh OS
Tray Dimensions Weight or thickness Capacity
Print media specifications
Supported paper weights and sizes
Tray 1 paper sizes1
Tray 2 paper sizes1
Tray 3 paper sizes1
216 by 279 mm 60 to 105 g/m
Control panel
Control panel buttons and lights
Control panel overview
Control panel buttons
Button name Function
Display
Control panel indicator lights
Indicator
Button name
Accessing the control panel from a computer
Printer display
Control panel menus
Getting started basics
Ready
Information menu
To access the menus
Menu hierarchy
Paper handling menu
Configure device menu
Override A4/LETTER
Manual Feed
Diagnostics menu
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Information menu
Menu item Value Description
Weights and sizes for a
Paper handling menu
Tray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 Type
Unit of Measure Dimension Y Dimension
Configure device menu
Default Paper Size Default Custom Paper Size
Printing menu
Courier Font Regular Dark Wide A4 YES Print PS Errors OFF
Menu item Values
Print quality menu
Adjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is
Guard Fuser
System setup menu
See PowerSave time for more information
See Jam recovery for more information
See Auto continue for more information
Resets menu
Menu
None
Diagnostics menu
To set use requested tray
Changing printer control panel configuration settings
Tray behavior options use requested tray and manually feed
To set manually feed prompt
PowerSave time
To set PowerSave time
To disable or enable PowerSave
Display brightness
To set the display brightness
To set the personality
Auto continue
To set the clearable warnings
To set the auto continue
Supplies low
Jam recovery
To set jam recovery response
To set supplies low reporting
Language
To select language
Using the printer control panel in shared environments
Configuration
USB configuration
Connecting the USB cable
USB port connection
Parallel port connection
HP Jetdirect print servers
Available enhanced I/O interfaces
AppleTalk networks
NetWare networks
Windows and Windows NT networks
UNIX/Linux networks
Network configuration
Configuring TCP/IP parameters
Configuring TCP/IP parameters using Bootp or Dhcp
Setting an IP address
Setting the subnet mask
To select Config Method
Setting the default gateway
To select Configure Device
To highlight Manual Settings
Setting the syslog server
Setting the idle timeout
Setting the link speed
To disable IPX/SPX
To disable AppleTalk
Disabling network protocols optional
To disable DLC/LLC
Printing tasks
Controlling print jobs
Source
Type and Size
Operating System Temporary change settings For print jobs
Priority for print settings
Gaining access to printer driver settings
Permanently change default settings1
Change settings that you want
Selecting paper
Paper to avoid
Paper that can damage the printer
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Configuring trays
Configuring size
Configuring type
Dimension
Tray 1 custom paper
Unit of measure
Printing from Tray 1 multipurpose tray
Loading paper into Tray
First
Printing envelopes from Tray
To load envelopes into Tray
Printing envelopes
Printing from Tray 2 and Tray
Address type Left margin Top margin
To avoid jams, never add or remove a tray during printing
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Loading paper into Tray
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Glossy paper
Printing on special media
Transparencies
Colored paper
Labels
Heavy paper
HP LaserJet Tough paper
Preprinted forms and letterhead
Recycled paper
Automatic 2-sided printing available for the hp color
Control panel settings for automatic 2-sided printing
Sided duplex printing
LaserJet 3700dn and 3700dtn printers
Options for binding 2-sided printing jobs
Manual 2-sided printing
To manually print on two sides duplex
On the Finishing tab, select Print on Both Sides Manually
If prompted by a message at the control panel, press
Printing on custom-size paper
Special printing situations
Printing a different first
Stopping a print request
To stop the current print job using the software application
Managing memory hp color LaserJet 3700 series printer only
Managing the printer
Printer information pages
Menu map
To select Print Menu MAP
Supplies status
Configuration
Press to select Print Configuration
To print the supplies status
Demo
Press to select Print File Directory
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To access the embedded Web server using a network
Connection
Settings tab
Information tab
Networking tab
Other links
Supported browsers
Using the hp toolbox
Supported operating systems
To view hp toolbox
Status tab
Troubleshooting tab
HP toolbox sections
Alerts tab
Set up e-mail alerts
Advanced Printer Settings window
Set up status alerts
Administrative settings
Information tab
Settings tab
HP toolbox links
Network tab
Color
Paper selection
Using color
HP ImageREt
Standard red-green-blue sRGB
Cmyk ink set emulation PostScript only
Print in Grayscale
Automatic or manual color adjustment
Managing color
Manual color options
Managing color
Matching colors
Maintenance
105
Managing supplies
Supplies life
Cartridge Replace Color
Checking the print cartridge life
Press to highlight Print Supplies Status
75,000 pages Months
Print cartridge storage
Using the hp toolbox
Using HP Web Jetadmin
HP print cartridges
Print cartridge authentication
HP fraud hotline
Locating supplies and parts
Supply replacement guidelines
Replacing supplies and parts
Changing print cartridges
To change the print cartridge
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Replacing the transfer kit
To replace the transfer unit
Recycle
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To reset the transfer unit count
Replacing the fuser and pickup roller
To replace the fuser
Recycle
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To replace the pickup roller
Remove the new pickup roller from the bag
To reset the fuser count
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Cleaning the printer
To clean the printer using the printer control panel
Software Information location
Configuring e-mail alerts
See Using the embedded Web server hp color
LaserJet 3700 series printer only for general
Problemsolving
129
Basic troubleshooting checklist
Factors affecting printer performance
Control panel message types
Error messages
Critical error messages
Status messages
Control panel messages
Control panel messages
Flash Device Failure
Cleaning Data Received
Do not Power OFF Flash File Operation Failed
Flash File System is Full
Flash is Write Protected
Install Color Cartridge
Install Fuser
Genuine HP Supplies Designed for Prod
Load Tray X Type Size
Install Transfer Unit
Do not Power OFF
Manually Feed Output Stack
Order Color Cartridge
NON HP Supply Detected
NON HP Supply USE
Order Fuser KIT
Order Transfer KIT
Configuration
Order Supplies
Demo
Menu MAP
Intermittent Mode
Font List
Registration
RAM Disk Device Failure
Do not Power OFF RAM Disk File Operation Failed
Ready To clear press Diagnostics mode
RAM Disk File System is Full
Remove AT Least ONE Print Cartridge
Reload Tray X Trnsprncy Size
Remove ALL Print Cartridges
Replace Color Cartridge
Replace Supplies
Replace Transfer KIT
Unauthorized Supply in USE
Unsupported Data on FS Dimm in Slot
USE Tray X Type Size
YY Cartridges not Engaged
Memory Error
Unauthorized Supply
13.XX.YY Fuser JAM Lower Rear Door
13.XX.YY JAM Inside Lower Rear Door
13.XX.YY JAM Inside Upper Rear Door
13.XX.YY JAM in Tray
Parallel I/O Buffer Overflow
Insufficient Memory
Buffer Overflow
Serial I/O Buffer Overflow
Load Tray X Type Size Unexpected Type in Tray
BAD Serial Transmission
Unexpected Size in Tray
Load Tray Type Size
To continue turn off then on 52.XY
Printer Error
Xxxx Printer Error
To continue Turn off then on Description
To continue turn off then on 57.X
ZZ Error Number
55.X
To continue Turn off then on
No System
Printer Error For help press ?
Storage Error Settings Changed
Permanent Storage Full
8X.YYYY EIO Error
Paper jams
Paper jam recovery
To disable paper jam recovery
Paper jam locations shown without optional Tray
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Common causes of paper jams
Common causes of paper jams
Issue Cause
Solution
Common causes of paper jams1
Issue Cause Solution
Common causes of paper jams
Clearing paper jams
Jam in Tray
Clearing paper jams
Jam in Tray 2 or Tray
Printing on special media for more information
Jam inside the upper rear door
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Jam inside the fuser area
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Jam inside the lower rear door rear output bin
Jam inside the front door
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Jam in the duplexer
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Printer feeds multiple sheets
Paper handling problems
Paper handling problems
Two pages are printed on one piece of paper
Printer pulls from incorrect tray
Printer feeds incorrect
Size
Exclusively
Paper does not feed
Automatically
Issue
Cause Solution
Paper does not feed from Trays 2
Transparencies or glossy paper
Will not feed
Envelopes jam or will not feed in the printer
Output is curled or wrinkled
See Supported paper weights
Prints on one side even when 2- sided duplex was selected
Printing
Troubleshooting information pages
Paper path test
Registration
Event log
Printer response problems
Printer response problems
No display message Control panel display is hard to read
Printer is on, but nothing prints
Configuration settings
See Changing printer control panel configuration settings
See Control panel messages
Printer is on but is not receiving data
Issue
Printer control panel problems
Printer control panel problems
Grayscale is selected
Color printing problems
Color printing problems
Driver
Click Settings
Printed colors do not match
Screen colors
Incorrect fonts are printed
Incorrect printer output
Incorrect printer output
Erratic, missing characters or
Guidelines for printing with different fonts
Software application problems
Software application problems
Print quality troubleshooting
Print quality problems associated with paper
Overhead transparency defects
Print quality problems associated with the environment
Print quality problems associated with paper jams
Print quality troubleshooting pages
Calibrating the printer
Spare parts and supplies availability
Supplies and accessories
Supplies, accessories, and part numbers
Part Part number Type/size
Part Part number
Q2671A Cyan print cartridge for
Media Specification Guide
Service and support
Hewlett-Packard limited warranty statement
Print cartridge limited warranty statement
Transfer unit and fuser limited warranty statement
Extended warranty
HP maintenance agreements
On-site service agreements
Next-day on-site service
Repacking the printer
To repack the printer
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Physical dimensions
Printer specifications
Specifications information
Electrical specifications
Activity level Operator 1m Bystander 1m Sound power
Power consumption average, in watts
Operating environment specifications
Acoustic emissions
For the HP Color LaserJet 3700 series printer
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Environmental product stewardship program
Regulatory information
FCC regulations
Protecting the environment
Plastics
Power consumption
Paper use
HP LaserJet printing supplies
Material Safety Data Sheet Msds For more information
Material restrictions
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Safety
Declaration of Conformities
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March
Canadian DOC regulations
Safety statements
Laser safety
EMI statement Korea Vcci statement Japan
Laser statement for Finland
Luokan 1 laserlaite
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Print server cards
Printing a configuration
Working with memory
Printer memory
Installing memory and font DIMMs
To install memory and font DIMMs
Installing memory and font DIMMs
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Enabling memory
To enable memory for Windows
To enable fonts from the PCL 6 printer driver for Windows
Enabling the language font Dimm
Checking Dimm installation
To check Dimm installation
To install an HP Jetdirect print server card
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Bootp
Glossary
IPX/SPX
PJL
TCP/IP
Symbols/Numerics
Index
Language
Troubleshooting
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Q1321-90901