Issue | Cause | Solution |
|
|
|
Common causes of paper jams | Printer supply items have | Check the printer control panel |
(continued) | reached the end of their useful | for messages prompting you to |
| life. | replace supplies, or print a |
|
| supplies status page to verify |
|
| the remaining life of the |
|
| supplies. See Replacing |
|
| supplies and parts for more |
|
| information. |
|
|
|
| Paper was not stored correctly. | Replace the print paper. Paper |
|
| should be stored in the original |
|
| packaging in a controlled |
|
| environment. |
1If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. For more information, see http://www.hp.com/support/clj3500 for the HP Color LaserJet 3500 series printer and http://www.hp.com/support/clj3700 for the HP Color LaserJet 3700 series printer.
ENWW | Common causes of paper jams 155 |