Page
Page
 User Guide
 Copyright and License
 Telephone support Online and other support
Hp customer care
Iii
 HP support and information for Macintosh computers
 Table of contents
 O configuration
 Vii
Managing the printer
 Viii
Problemsolving
 Appendix C Printer specifications
 Glossary Index
 Printer basics
 User guide links
Quick access to printer information
Where to look for more information
Setting up the printer
 Using the printer
 HP color LaserJet 3500 printer
Printer configurations
HP color LaserJet 3500n printer
 HP color LaserJet 3700n printer
HP color LaserJet 3700 printer
 HP color LaserJet 3700dtn printer
HP color LaserJet 3700dn printer
 User interface
Printer features
Features
Memory
 Sizes
Supported paper weights
Accessories
Paper handling
 Supplies
 Front view shown with 500-sheet paper feeder
Walk around
Back and side view
 Printer drivers
Printer software
Operating system JetReady
 PCL
Software for networks
Additional drivers
Operating system
 Utilities
HP Web Jetadmin
Linux
 HP toolbox
 Macintosh OS
Network administrator
Other components and utilities
Windows
 Tray 1 paper sizes1
Print media specifications
Supported paper weights and sizes
Tray Dimensions Weight or thickness Capacity
 Tray 3 paper sizes1
Tray 2 paper sizes1
 216 by 279 mm 60 to 105 g/m
 Control panel
 Button name Function
Control panel overview
Control panel buttons
Control panel buttons and lights
 Button name
Control panel indicator lights
Indicator
Display
 Printer display
Accessing the control panel from a computer
 Getting started basics
Control panel menus
Ready
 Paper handling menu
To access the menus
Menu hierarchy
Information menu
 Override A4/LETTER
Configure device menu
Manual Feed
 Diagnostics menu
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 Information menu
 Tray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 Type
Weights and sizes for a
Paper handling menu
Menu item Value Description
 Printing menu
Configure device menu
Default Paper Size Default Custom Paper Size
Unit of Measure Dimension Y Dimension
 Menu item Values
Courier Font Regular Dark Wide A4 YES Print PS Errors OFF
 Print quality menu
 Guard Fuser
Adjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is
 System setup menu
 See PowerSave time for more information
 See Auto continue for more information
See Jam recovery for more information
 Menu
Resets menu
 None
 Diagnostics menu
 To set manually feed prompt
Changing printer control panel configuration settings
Tray behavior options use requested tray and manually feed
To set use requested tray
 To set PowerSave time
PowerSave time
To disable or enable PowerSave
 To set the display brightness
Display brightness
To set the personality
 To set the clearable warnings
Auto continue
To set the auto continue
 To set supplies low reporting
Jam recovery
To set jam recovery response
Supplies low
 To select language
Language
 Using the printer control panel in shared environments
 Configuration
 Connecting the USB cable
USB configuration
USB port connection
 Parallel port connection
 Available enhanced I/O interfaces
HP Jetdirect print servers
 UNIX/Linux networks
NetWare networks
Windows and Windows NT networks
AppleTalk networks
 Configuring TCP/IP parameters
Network configuration
Configuring TCP/IP parameters using Bootp or Dhcp
 Setting the subnet mask
Setting an IP address
 To highlight Manual Settings
Setting the default gateway
To select Configure Device
To select Config Method
 Setting the syslog server
 Setting the link speed
Setting the idle timeout
 To disable AppleTalk
To disable IPX/SPX
Disabling network protocols optional
 To disable DLC/LLC
 Printing tasks
 Source
Controlling print jobs
Type and Size
 Permanently change default settings1
Priority for print settings
Gaining access to printer driver settings
Operating System Temporary change settings For print jobs
 Change settings that you want
 Paper to avoid
Selecting paper
Paper that can damage the printer
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 Configuring size
Configuring trays
Configuring type
 Tray 1 custom paper
Dimension
Unit of measure
 Printing from Tray 1 multipurpose tray
 Loading paper into Tray
 First
 To load envelopes into Tray
Printing envelopes from Tray
 Printing envelopes
 Address type Left margin Top margin
Printing from Tray 2 and Tray
 To avoid jams, never add or remove a tray during printing
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 Loading paper into Tray
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 Colored paper
Printing on special media
Transparencies
Glossy paper
 Heavy paper
Labels
 Preprinted forms and letterhead
HP LaserJet Tough paper
Recycled paper
 LaserJet 3700dn and 3700dtn printers
Control panel settings for automatic 2-sided printing
Sided duplex printing
Automatic 2-sided printing available for the hp color
 Manual 2-sided printing
Options for binding 2-sided printing jobs
 On the Finishing tab, select Print on Both Sides Manually
To manually print on two sides duplex
 If prompted by a message at the control panel, press
 Stopping a print request
Special printing situations
Printing a different first
Printing on custom-size paper
 To stop the current print job using the software application
 Managing memory hp color LaserJet 3700 series printer only
 Managing the printer
 Menu map
Printer information pages
To select Print Menu MAP
 To print the supplies status
Configuration
Press to select Print Configuration
Supplies status
 Press to select Print File Directory
Demo
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 Connection
To access the embedded Web server using a network
 Information tab
Settings tab
 Other links
Networking tab
 To view hp toolbox
Using the hp toolbox
Supported operating systems
Supported browsers
 Alerts tab
Troubleshooting tab
HP toolbox sections
Status tab
 Administrative settings
Advanced Printer Settings window
Set up status alerts
Set up e-mail alerts
 Network tab
Settings tab
HP toolbox links
Information tab
 Color
 Standard red-green-blue sRGB
Using color
HP ImageREt
Paper selection
 Cmyk ink set emulation PostScript only
 Manual color options
Automatic or manual color adjustment
Managing color
Print in Grayscale
 Managing color
 Matching colors
 105
Maintenance
 Supplies life
Managing supplies
 75,000 pages Months
Checking the print cartridge life
Press to highlight Print Supplies Status
Cartridge Replace Color
 HP print cartridges
Using the hp toolbox
Using HP Web Jetadmin
Print cartridge storage
 HP fraud hotline
Print cartridge authentication
 Changing print cartridges
Supply replacement guidelines
Replacing supplies and parts
Locating supplies and parts
 To change the print cartridge
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 Replacing the transfer kit
 To replace the transfer unit
 Recycle
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 Replacing the fuser and pickup roller
To reset the transfer unit count
 To replace the fuser
 Recycle
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 To replace the pickup roller
 Remove the new pickup roller from the bag
 To reset the fuser count
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 To clean the printer using the printer control panel
Cleaning the printer
 LaserJet 3700 series printer only for general
Configuring e-mail alerts
See Using the embedded Web server hp color
Software Information location
 129
Problemsolving
 Factors affecting printer performance
Basic troubleshooting checklist
 Status messages
Error messages
Critical error messages
Control panel message types
 Control panel messages
Control panel messages
 Flash File System is Full
Cleaning Data Received
Do not Power OFF Flash File Operation Failed
Flash Device Failure
 Genuine HP Supplies Designed for Prod
Install Color Cartridge
Install Fuser
Flash is Write Protected
 Manually Feed Output Stack
Install Transfer Unit
Do not Power OFF
Load Tray X Type Size
 Order Fuser KIT
NON HP Supply Detected
NON HP Supply USE
Order Color Cartridge
 Demo
Configuration
Order Supplies
Order Transfer KIT
 Registration
Intermittent Mode
Font List
Menu MAP
 RAM Disk File System is Full
Do not Power OFF RAM Disk File Operation Failed
Ready To clear press Diagnostics mode
RAM Disk Device Failure
 Replace Color Cartridge
Reload Tray X Trnsprncy Size
Remove ALL Print Cartridges
Remove AT Least ONE Print Cartridge
 Replace Transfer KIT
Replace Supplies
 Unsupported Data on FS Dimm in Slot
Unauthorized Supply in USE
USE Tray X Type Size
 13.XX.YY Fuser JAM Lower Rear Door
Memory Error
Unauthorized Supply
YY Cartridges not Engaged
 13.XX.YY JAM Inside Upper Rear Door
13.XX.YY JAM Inside Lower Rear Door
13.XX.YY JAM in Tray
 Serial I/O Buffer Overflow
Insufficient Memory
Buffer Overflow
Parallel I/O Buffer Overflow
 Load Tray Type Size
BAD Serial Transmission
Unexpected Size in Tray
Load Tray X Type Size Unexpected Type in Tray
 To continue Turn off then on Description
Printer Error
Xxxx Printer Error
To continue turn off then on 52.XY
 To continue Turn off then on
ZZ Error Number
55.X
To continue turn off then on 57.X
 Permanent Storage Full
Printer Error For help press ?
Storage Error Settings Changed
No System
 8X.YYYY EIO Error
 Paper jam locations shown without optional Tray
Paper jam recovery
To disable paper jam recovery
Paper jams
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 Common causes of paper jams
Common causes of paper jams
 Solution
Issue Cause
Common causes of paper jams1
 Common causes of paper jams
Issue Cause Solution
 Jam in Tray
Clearing paper jams
 Clearing paper jams
 Jam in Tray 2 or Tray
 Printing on special media for more information
 Jam inside the upper rear door
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 Jam inside the fuser area
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 Jam inside the lower rear door rear output bin
 Jam inside the front door
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 Jam in the duplexer
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 Two pages are printed on one piece of paper
Paper handling problems
Paper handling problems
Printer feeds multiple sheets
 Exclusively
Printer feeds incorrect
Size
Printer pulls from incorrect tray
 Automatically
Paper does not feed
 Cause Solution
Issue
Paper does not feed from Trays 2
 Will not feed
Transparencies or glossy paper
Envelopes jam or will not feed in the printer
 Output is curled or wrinkled
 Prints on one side even when 2- sided duplex was selected
See Supported paper weights
Printing
 Paper path test
Troubleshooting information pages
Registration
 Event log
 Printer response problems
Printer response problems
No display message Control panel display is hard to read
 See Control panel messages
Configuration settings
See Changing printer control panel configuration settings
Printer is on, but nothing prints
 Printer is on but is not receiving data
 Issue
 Printer control panel problems
Printer control panel problems
 Driver
Color printing problems
Color printing problems
Grayscale is selected
 Printed colors do not match
Click Settings
Screen colors
 Erratic, missing characters or
Incorrect printer output
Incorrect printer output
Incorrect fonts are printed
 Guidelines for printing with different fonts
 Software application problems
Software application problems
 Print quality problems associated with paper
Print quality troubleshooting
Overhead transparency defects
 Print quality problems associated with paper jams
Print quality problems associated with the environment
Print quality troubleshooting pages
 Calibrating the printer
 Part Part number Type/size
Supplies and accessories
Supplies, accessories, and part numbers
Spare parts and supplies availability
 Part Part number
 Q2671A Cyan print cartridge for
 Media Specification Guide
 Hewlett-Packard limited warranty statement
Service and support
 Print cartridge limited warranty statement
 Transfer unit and fuser limited warranty statement
 Next-day on-site service
HP maintenance agreements
On-site service agreements
Extended warranty
 To repack the printer
Repacking the printer
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 Electrical specifications
Printer specifications
Specifications information
Physical dimensions
 Acoustic emissions
Power consumption average, in watts
Operating environment specifications
Activity level Operator 1m Bystander 1m Sound power
 For the HP Color LaserJet 3700 series printer
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 Protecting the environment
Regulatory information
FCC regulations
Environmental product stewardship program
 HP LaserJet printing supplies
Power consumption
Paper use
Plastics
 Material restrictions
Material Safety Data Sheet Msds For more information
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 Declaration of Conformities
Safety
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 March
 EMI statement Korea Vcci statement Japan
Safety statements
Laser safety
Canadian DOC regulations
 Luokan 1 laserlaite
Laser statement for Finland
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 Printer memory
Printing a configuration
Working with memory
Print server cards
 To install memory and font DIMMs
Installing memory and font DIMMs
 Installing memory and font DIMMs
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 Enabling the language font Dimm
To enable memory for Windows
To enable fonts from the PCL 6 printer driver for Windows
Enabling memory
 To check Dimm installation
Checking Dimm installation
 To install an HP Jetdirect print server card
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 Glossary
Bootp
 IPX/SPX
 PJL
 TCP/IP
 Index
Symbols/Numerics
 Language
 Troubleshooting
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Page
 Q1321-90901