Manuals / HP / Computer Equipment / Printer

HP 3500, 3700 manual Memory Error, Unauthorized Supply, YY Cartridges not Engaged

Models: 3700 3500

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Control panel message 10.92.YYSUPPLY

MEMORY ERROR

For help press ?

10.XX.YY

UNAUTHORIZED SUPPLY

alternates with

For help press ?

10.92.YY CARTRIDGES NOT ENGAGED

alternates with

Open and close front door.

13.XX.YY FUSER JAM LOWER REAR DOOR

alternates with

For help press ?

13.XX.YY JAM INSIDE FRONT DOOR

alternates with

For help press ?

13.XX.YY JAM INSIDE FRONT DOOR

alternates with

REMOVE INCOMPATIBLE

TRANSPARENCIES

Description

The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing.

A new supply has been installed that is not made by HP. This message is displayed until an HP supply is installed or is pressed.

The cartridges are not engaged.

There is a jam inside the lower rear door (rear output bin) behind the fuser.

There is a jam inside the front door.

There is a jam inside the front door caused by incompatible transparencies.

Recommended action

1.Open and close the front door.

2.If the error persists, contact HP Support.

If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183.

Service or repairs required as a result of using non-HP supplies are not covered under HP warranty.

To continue printing, press . The first pending print job will be cancelled.

Open and close the front door to fully engage the cartridges.

If the printer is unable to clear the jam automatically, see Clearing paper jams.

or

Press for help.

If the message persists after clearing all pages and exiting Help, contact

HP Support.

Press for help.

or

See Clearing paper jams.

If the message persists after clearing all pages and exiting Help, contact

HP Support.

Note

If Jam Recovery: OFF some pages will not be reprinted. Re-send the missing pages.

Press for help.

or

See Clearing paper jams for more information.

If the message persists after clearing all pages and exiting Help, contact HP Support.

ENWW

Control panel messages 143

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HP 3500, 3700 manual Memory Error, Unauthorized Supply, YY Cartridges not Engaged, 13.XX.YY Fuser JAM Lower Rear Door
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3700, 3500 specifications

The HP 3500 is an innovative device from Hewlett-Packard that combines advanced technology with user-friendly features, making it a popular choice for both home and office environments. Known for its versatility and efficiency, the HP 3500 is designed to meet the diverse needs of users who require reliable printing, scanning, and copying solutions.

One of the standout features of the HP 3500 is its printing capabilities. It offers high-quality color and black-and-white printing with a maximum resolution that delivers sharp text and vibrant images. The printer supports various media types and sizes, allowing users to print everything from standard documents to professional presentations and marketing materials.

In terms of speed, the HP 3500 is highly efficient, with fast print speeds that reduce waiting time and increase productivity. This is further complemented by automatic duplex printing, which not only saves paper but also promotes environmental sustainability.

The HP 3500 is equipped with multiple connectivity options, enabling seamless integration into various work environments. Users can connect via USB, Ethernet, or wireless networks, allowing for convenient printing from multiple devices, including laptops, smartphones, and tablets. The inclusion of mobile printing capabilities, such as HP Smart App and Apple AirPrint, ensures that users can print directly from their mobile devices with ease.

The device also features an intuitive touchscreen control panel, making it easy to navigate through settings and functions. This user-friendly interface simplifies tasks like scanning and copying, which can also be done in color or black-and-white, catering to different user needs.

Security is another hallmark of the HP 3500, equipped with advanced security features to protect sensitive data. This includes secure printing options, user authentication, and comprehensive data encryption protocols that ensure documents are only accessible to authorized users.

In addition to its performance capabilities, the HP 3500 is designed for reliability and durability, reducing downtime and maintenance costs. The printer supports high-yield ink cartridges, which enhance efficiency and lower printing costs over time.

Overall, the HP 3500 stands out as a robust solution for anyone in need of a dependable, multifunctional printer that does not compromise on quality or performance. Its combination of state-of-the-art technology, user-friendly features, and solid security makes it an excellent investment for both personal and professional use. With the HP 3500, users can expect a versatile and efficient printing solution that meets all their needs.