Page
Page
User Guide
Copyright and License
Hp customer care
Telephone support Online and other support
Iii
HP support and information for Macintosh computers
Table of contents
O configuration
Vii
Managing the printer
Viii
Problemsolving
Appendix C Printer specifications
Glossary Index
Printer basics
User guide links
Quick access to printer information
Where to look for more information
Setting up the printer
Using the printer
Printer configurations
HP color LaserJet 3500 printer
HP color LaserJet 3500n printer
HP color LaserJet 3700n printer
HP color LaserJet 3700 printer
HP color LaserJet 3700dtn printer
HP color LaserJet 3700dn printer
User interface
Printer features
Features
Memory
Sizes
Supported paper weights
Accessories
Paper handling
Supplies
Walk around
Front view shown with 500-sheet paper feeder
Back and side view
Printer software
Printer drivers
Operating system JetReady
PCL
Software for networks
Additional drivers
Operating system
HP Web Jetadmin
Utilities
Linux
HP toolbox
Macintosh OS
Network administrator
Other components and utilities
Windows
Tray 1 paper sizes1
Print media specifications
Supported paper weights and sizes
Tray Dimensions Weight or thickness Capacity
Tray 3 paper sizes1
Tray 2 paper sizes1
216 by 279 mm 60 to 105 g/m
Control panel
Button name Function
Control panel overview
Control panel buttons
Control panel buttons and lights
Button name
Control panel indicator lights
Indicator
Display
Printer display
Accessing the control panel from a computer
Control panel menus
Getting started basics
Ready
Paper handling menu
To access the menus
Menu hierarchy
Information menu
Configure device menu
Override A4/LETTER
Manual Feed
Diagnostics menu
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Information menu
Tray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 Type
Weights and sizes for a
Paper handling menu
Menu item Value Description
Printing menu
Configure device menu
Default Paper Size Default Custom Paper Size
Unit of Measure Dimension Y Dimension
Menu item Values
Courier Font Regular Dark Wide A4 YES Print PS Errors OFF
Print quality menu
Guard Fuser
Adjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is
System setup menu
See PowerSave time for more information
See Auto continue for more information
See Jam recovery for more information
Menu
Resets menu
None
Diagnostics menu
To set manually feed prompt
Changing printer control panel configuration settings
Tray behavior options use requested tray and manually feed
To set use requested tray
PowerSave time
To set PowerSave time
To disable or enable PowerSave
Display brightness
To set the display brightness
To set the personality
Auto continue
To set the clearable warnings
To set the auto continue
To set supplies low reporting
Jam recovery
To set jam recovery response
Supplies low
To select language
Language
Using the printer control panel in shared environments
Configuration
USB configuration
Connecting the USB cable
USB port connection
Parallel port connection
Available enhanced I/O interfaces
HP Jetdirect print servers
UNIX/Linux networks
NetWare networks
Windows and Windows NT networks
AppleTalk networks
Network configuration
Configuring TCP/IP parameters
Configuring TCP/IP parameters using Bootp or Dhcp
Setting the subnet mask
Setting an IP address
To highlight Manual Settings
Setting the default gateway
To select Configure Device
To select Config Method
Setting the syslog server
Setting the link speed
Setting the idle timeout
To disable IPX/SPX
To disable AppleTalk
Disabling network protocols optional
To disable DLC/LLC
Printing tasks
Controlling print jobs
Source
Type and Size
Permanently change default settings1
Priority for print settings
Gaining access to printer driver settings
Operating System Temporary change settings For print jobs
Change settings that you want
Selecting paper
Paper to avoid
Paper that can damage the printer
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Configuring trays
Configuring size
Configuring type
Dimension
Tray 1 custom paper
Unit of measure
Printing from Tray 1 multipurpose tray
Loading paper into Tray
First
To load envelopes into Tray
Printing envelopes from Tray
Printing envelopes
Address type Left margin Top margin
Printing from Tray 2 and Tray
To avoid jams, never add or remove a tray during printing
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Loading paper into Tray
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Colored paper
Printing on special media
Transparencies
Glossy paper
Heavy paper
Labels
HP LaserJet Tough paper
Preprinted forms and letterhead
Recycled paper
LaserJet 3700dn and 3700dtn printers
Control panel settings for automatic 2-sided printing
Sided duplex printing
Automatic 2-sided printing available for the hp color
Manual 2-sided printing
Options for binding 2-sided printing jobs
On the Finishing tab, select Print on Both Sides Manually
To manually print on two sides duplex
If prompted by a message at the control panel, press
Stopping a print request
Special printing situations
Printing a different first
Printing on custom-size paper
To stop the current print job using the software application
Managing memory hp color LaserJet 3700 series printer only
Managing the printer
Printer information pages
Menu map
To select Print Menu MAP
To print the supplies status
Configuration
Press to select Print Configuration
Supplies status
Press to select Print File Directory
Demo
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Connection
To access the embedded Web server using a network
Information tab
Settings tab
Other links
Networking tab
To view hp toolbox
Using the hp toolbox
Supported operating systems
Supported browsers
Alerts tab
Troubleshooting tab
HP toolbox sections
Status tab
Administrative settings
Advanced Printer Settings window
Set up status alerts
Set up e-mail alerts
Network tab
Settings tab
HP toolbox links
Information tab
Color
Standard red-green-blue sRGB
Using color
HP ImageREt
Paper selection
Cmyk ink set emulation PostScript only
Manual color options
Automatic or manual color adjustment
Managing color
Print in Grayscale
Managing color
Matching colors
105
Maintenance
Supplies life
Managing supplies
75,000 pages Months
Checking the print cartridge life
Press to highlight Print Supplies Status
Cartridge Replace Color
HP print cartridges
Using the hp toolbox
Using HP Web Jetadmin
Print cartridge storage
HP fraud hotline
Print cartridge authentication
Changing print cartridges
Supply replacement guidelines
Replacing supplies and parts
Locating supplies and parts
To change the print cartridge
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Replacing the transfer kit
To replace the transfer unit
Recycle
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Replacing the fuser and pickup roller
To reset the transfer unit count
To replace the fuser
Recycle
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To replace the pickup roller
Remove the new pickup roller from the bag
To reset the fuser count
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To clean the printer using the printer control panel
Cleaning the printer
LaserJet 3700 series printer only for general
Configuring e-mail alerts
See Using the embedded Web server hp color
Software Information location
129
Problemsolving
Factors affecting printer performance
Basic troubleshooting checklist
Status messages
Error messages
Critical error messages
Control panel message types
Control panel messages
Control panel messages
Flash File System is Full
Cleaning Data Received
Do not Power OFF Flash File Operation Failed
Flash Device Failure
Genuine HP Supplies Designed for Prod
Install Color Cartridge
Install Fuser
Flash is Write Protected
Manually Feed Output Stack
Install Transfer Unit
Do not Power OFF
Load Tray X Type Size
Order Fuser KIT
NON HP Supply Detected
NON HP Supply USE
Order Color Cartridge
Demo
Configuration
Order Supplies
Order Transfer KIT
Registration
Intermittent Mode
Font List
Menu MAP
RAM Disk File System is Full
Do not Power OFF RAM Disk File Operation Failed
Ready To clear press Diagnostics mode
RAM Disk Device Failure
Replace Color Cartridge
Reload Tray X Trnsprncy Size
Remove ALL Print Cartridges
Remove AT Least ONE Print Cartridge
Replace Transfer KIT
Replace Supplies
Unauthorized Supply in USE
Unsupported Data on FS Dimm in Slot
USE Tray X Type Size
13.XX.YY Fuser JAM Lower Rear Door
Memory Error
Unauthorized Supply
YY Cartridges not Engaged
13.XX.YY JAM Inside Lower Rear Door
13.XX.YY JAM Inside Upper Rear Door
13.XX.YY JAM in Tray
Serial I/O Buffer Overflow
Insufficient Memory
Buffer Overflow
Parallel I/O Buffer Overflow
Load Tray Type Size
BAD Serial Transmission
Unexpected Size in Tray
Load Tray X Type Size Unexpected Type in Tray
To continue Turn off then on Description
Printer Error
Xxxx Printer Error
To continue turn off then on 52.XY
To continue Turn off then on
ZZ Error Number
55.X
To continue turn off then on 57.X
Permanent Storage Full
Printer Error For help press ?
Storage Error Settings Changed
No System
8X.YYYY EIO Error
Paper jam locations shown without optional Tray
Paper jam recovery
To disable paper jam recovery
Paper jams
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Common causes of paper jams
Common causes of paper jams
Issue Cause
Solution
Common causes of paper jams1
Common causes of paper jams
Issue Cause Solution
Jam in Tray
Clearing paper jams
Clearing paper jams
Jam in Tray 2 or Tray
Printing on special media for more information
Jam inside the upper rear door
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Jam inside the fuser area
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Jam inside the lower rear door rear output bin
Jam inside the front door
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Jam in the duplexer
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Two pages are printed on one piece of paper
Paper handling problems
Paper handling problems
Printer feeds multiple sheets
Exclusively
Printer feeds incorrect
Size
Printer pulls from incorrect tray
Automatically
Paper does not feed
Issue
Cause Solution
Paper does not feed from Trays 2
Transparencies or glossy paper
Will not feed
Envelopes jam or will not feed in the printer
Output is curled or wrinkled
See Supported paper weights
Prints on one side even when 2- sided duplex was selected
Printing
Troubleshooting information pages
Paper path test
Registration
Event log
Printer response problems
Printer response problems
No display message Control panel display is hard to read
See Control panel messages
Configuration settings
See Changing printer control panel configuration settings
Printer is on, but nothing prints
Printer is on but is not receiving data
Issue
Printer control panel problems
Printer control panel problems
Driver
Color printing problems
Color printing problems
Grayscale is selected
Click Settings
Printed colors do not match
Screen colors
Erratic, missing characters or
Incorrect printer output
Incorrect printer output
Incorrect fonts are printed
Guidelines for printing with different fonts
Software application problems
Software application problems
Print quality troubleshooting
Print quality problems associated with paper
Overhead transparency defects
Print quality problems associated with the environment
Print quality problems associated with paper jams
Print quality troubleshooting pages
Calibrating the printer
Part Part number Type/size
Supplies and accessories
Supplies, accessories, and part numbers
Spare parts and supplies availability
Part Part number
Q2671A Cyan print cartridge for
Media Specification Guide
Hewlett-Packard limited warranty statement
Service and support
Print cartridge limited warranty statement
Transfer unit and fuser limited warranty statement
Next-day on-site service
HP maintenance agreements
On-site service agreements
Extended warranty
To repack the printer
Repacking the printer
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Electrical specifications
Printer specifications
Specifications information
Physical dimensions
Acoustic emissions
Power consumption average, in watts
Operating environment specifications
Activity level Operator 1m Bystander 1m Sound power
For the HP Color LaserJet 3700 series printer
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Protecting the environment
Regulatory information
FCC regulations
Environmental product stewardship program
HP LaserJet printing supplies
Power consumption
Paper use
Plastics
Material restrictions
Material Safety Data Sheet Msds For more information
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Declaration of Conformities
Safety
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March
EMI statement Korea Vcci statement Japan
Safety statements
Laser safety
Canadian DOC regulations
Luokan 1 laserlaite
Laser statement for Finland
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Printer memory
Printing a configuration
Working with memory
Print server cards
To install memory and font DIMMs
Installing memory and font DIMMs
Installing memory and font DIMMs
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Enabling the language font Dimm
To enable memory for Windows
To enable fonts from the PCL 6 printer driver for Windows
Enabling memory
To check Dimm installation
Checking Dimm installation
To install an HP Jetdirect print server card
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Glossary
Bootp
IPX/SPX
PJL
TCP/IP
Index
Symbols/Numerics
Language
Troubleshooting
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Q1321-90901