Printer response problems
The following table lists common printer response problems and suggested solutions for resolving them.
Printer response problems
Issue | Cause | Solution |
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|
|
No display message | The printer on/off button is in | Verify that the printer is on. |
| the off position. | Fans may run while the printer |
|
| is in Standby mode (off). |
|
|
|
| The printer memory DIMMs | Verify that the printer memory |
| (available on the HP Color | DIMMs are correctly installed |
| LaserJet 3700 series printer | and are not defective. |
| only) are defective or installed |
|
| incorrectly. |
|
|
|
|
| The power cord is not firmly | Turn off the printer and then |
| plugged into both the printer | disconnect and reconnect the |
| and the power receptacle. | power cord. Turn the printer |
|
| back on. |
|
|
|
| The line voltage is incorrect for | Connect the printer to a proper |
| the printer power configuration. | voltage source, as specified on |
|
| the Power Rating Label on the |
|
| back of the printer. |
|
|
|
| The power cord is damaged or | Replace the power cord. |
| excessively worn. |
|
|
|
|
| The power source receptacle is | Connect the printer to a |
| not working correctly. | different power receptacle. |
|
|
|
Control panel display is hard to | The contrast is too high or too | Adjust the contrast on the |
read | low for the office environment. | control panel display. See |
|
| |
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182 Chapter 8 Problemsolving | ENWW |